Angel Del Valle Rizzo
Beacon,NY
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
1
1
year of professional experience
Work History
Remote Technician
UBreakiFix
03.2024 - Current
- Explain complex technical issues to customers in a simple and understandable manner
- Demonstrate knowledge of latest products and services
- Level 1 repairs for Samsung; Google and Apple devices
- Provided customer service; customer support and troubleshooting solutions for customers over the phone receiving multiple 5 star reviews on company Google review page
- Advised customers to help them choose the most appropriate products and solution offered by the company
Damage Prevention Specialist
Reconn Utility Services
09.2023 - 03.2024
- Detail oriented with time and organizational management to ensure multiple work sites are up to safety standards
- Knowledge of gas prints and utilities in the construction industry; knowledge of CR 753 and inspecting equipment
- Strong verbal/written communication
Education
Associate of Science - Biology
Orange County Community College
Middletown, NY04-2020
Skills
- Technical skills & certifications: CompTIA A
- English and Spanish spoken and written fluently
- Google suite
- Microsoft Office
- Basic troubleshooting
Timeline
Remote Technician
UBreakiFix
03.2024 - Current
Damage Prevention Specialist
Reconn Utility Services
09.2023 - 03.2024
Associate of Science - Biology
Orange County Community College
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