ANGEL D. HATCHER
Southern Healthcare Management
Blountstown,FL
27
years of professional experience
Strategic Human Resources professional with more than 20 years of leadership experience in healthcare, employee relations, talent acquisition, payroll administration, compliance, and business operations. Proven success hiring and onboarding more than 100 employees annually, managing payroll for approximately 200 employees with greater than 99% accuracy, and leading employee engagement initiatives that improve retention and workplace culture. Recognized for building high-performing teams, resolving complex employee relations matters, ensuring regulatory compliance, and partnering with leadership to achieve organizational goals.
Work History
Human Resource Generalist
9 Years 2 Months- Lead full-cycle recruitment, hiring, onboarding, and retention initiatives for skilled nursing and rehabilitation facilities supporting approximately 200 employees.
- Hire and onboard more than 100 employees annually while ensuring compliance with healthcare credentialing, licensing, and employment requirements.
- Process biweekly payroll for approximately 200 employees while maintaining payroll accuracy rates exceeding 99%.
- Advise leadership and employees regarding employee relations, performance management, disciplinary actions, FMLA, ADA accommodations, leaves of absence, and workplace policies.
- Conduct confidential investigations involving employee complaints, harassment, discrimination, and workplace conduct issues while ensuring compliance with employment laws and company policies.
- Partner with facility leadership to develop performance improvement plans, workforce development initiatives, and employee engagement strategies.
- Lead employee engagement and recognition initiatives that have contributed to improved employee retention and workplace morale.
- Coordinate career fairs, recruitment events, candidate sourcing, screening, interviewing, and onboarding activities to maintain staffing levels and support organizational growth.
- Manage unemployment claims, represent the organization during hearings, and oversee workers' compensation processes.
- Ensure compliance with federal, state, healthcare, and company employment regulations.
Loan Operations Specialist
1 Year 5 Months- Managed loan funding, booking, quality review, and compliance processes.
- Performed detailed audits of loan documentation and supported secondary market transactions.
Data Entry Specialist / Floral Designer / Video Specialist
5 Years 2 Months- Provided administrative support, data management, memorial video creation, and floral design services.
Owner / Operator
1 Year 3 Months- Directed all business operations including staffing, budgeting, customer service, inventory management, and sales.
- Recruited, trained, and supervised staff while maintaining a customer-focused culture.
Patient Accounts Clerk / Emergency Room Clerk
8 Months- Verified insurance eligibility, processed billing, and assisted patients with Medicaid and financial assistance applications.
Project Manager
2 Years 4 Months- Managed payroll, bookkeeping, accounts payable, grant applications, reporting, and community projects.
Secretary
3 Years 8 Months- Managed bookkeeping, payroll, accounts payable, membership records, communications, and office operations.
Office & Human Resources Manager
5 Years 4 Months- Supervised office personnel, processed payroll for approximately 100 employees, managed workers' compensation and OSHA records.
- Administered high-volume accounts payable and supported employee relations and performance management.
Education
Associate of Arts (A.A.) - Human Resources Management
Bachelors of Science (B.S.) - Healthcare Administration
Skills
ADP Workforce Now
UKG Pro
Kronos
Microsoft Excel
Microsoft Word
Outlook
SharePoint
HRIS Platforms
Applicant Tracking Systems
Timeline
Human Resource Generalist
Southern Healthcare Management
05.2017 - CurrentRead More
Loan Operations Specialist
Farm Credit of Northwest Florida
12.2015 - 05.2017Read More
Owner / Operator
Blossoms & Bows, Inc.
08.2014 - 11.2015Read More
Patient Accounts Clerk / Emergency Room Clerk
Calhoun-Liberty Hospital
12.2013 - 08.2014Read More
Project Manager
Keep Calhoun County Beautiful
04.2011 - 08.2013Read More
Data Entry Specialist / Floral Designer / Video Specialist
Adams Funeral Home
10.2010 - 12.2015Read More
Secretary
Lake Mystic Baptist Church
08.2004 - 04.2008Read More
Office & Human Resources Manager
North Florida Lumber Company
04.1999 - 08.2004Read More
Purdue Global University
Bachelors of Science (B.S.) from Healthcare Administration
Read More
St. Petersburg College
Associate of Arts (A.A.) from Human Resources Management
Read More
CORE COMPETENCIES
- Employee Relations
- Talent Acquisition
- Healthcare Human Resources
- Payroll Administration
- FMLA/ADA Administration
- Workers' Compensation
- Unemployment Claims
- Performance Management
- Employee Engagement
- HR Compliance
- Workplace Investigations
- Policy Development
- Leadership Coaching
- Onboarding & Orientation
- ADP
- UKG Pro
- Kronos
- Microsoft Office