Angel D'Len
Poulsbo,WA
Summary
Seasoned Executive Travel Consultant with a proven track record at Reed & Mackay, adept in travel industry expertise and strong communication. Excelled in building client relationships, streamlining booking processes, and enhancing customer satisfaction by tailoring travel solutions. Skilled in mentoring and managing high-volume environments, consistently exceeding service satisfaction standards.
Overview
19
19
years of professional experience
Work History
Executive Travel Consultant
Reed & Macky
10.2022 - Current
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for business travelers.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Executive Travel Consultant
World Travel Inc.
07.2018 - 06.2021
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for business travelers.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Streamlined booking processes for increased efficiency and reduced client wait times.
- Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
Executive Travel Consultant
Corporate Travel Management
09.2016 - 08.2018
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Enhanced customer satisfaction by tailoring travel itineraries to individual preferences and needs.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Streamlined booking processes for increased efficiency and reduced client wait times.
Executive Travel Consultant
Balboa Travel
11.2005 - 03.2012
- Built strong relationships with clients through exceptional communication and personalized service.
- Collected, handled and documented payments for travel services and associated feels.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Education
Sabre Airline Reservation System Training
BellevueApollo Airline Reservation Training
SeaTac, WASkills
- Strong communication skills
- Hotel accommodations
- Travel research
- Travel industry expertise
- High volume environments
- Mentoring and training
Timeline
Executive Travel Consultant
Reed & Macky
10.2022 - Current
Executive Travel Consultant
World Travel Inc.
07.2018 - 06.2021
Executive Travel Consultant
Corporate Travel Management
09.2016 - 08.2018
Executive Travel Consultant
Balboa Travel
11.2005 - 03.2012
Sabre Airline Reservation System Training
Apollo Airline Reservation Training