ANGEL D. RODRIGUEZ
11880 Auburn Sand Dr,TX
Summary
Dedicated automotive technician with a solid foundation in military training, complemented by hands-on experience and formal education in the field. Proven ability to diagnose and repair a wide range of automotive issues, ensuring optimal vehicle performance and customer satisfaction. Eager to leverage technical expertise and problem-solving skills in a dynamic work environment that values precision and efficiency. Committed to continuous learning and professional development to remain current with industry advancements.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Manager/Lead Technician/Parts Specialist
United Access
El Paso, TX
05.2013 - Current
- Implemented inventory management systems to streamline parts ordering and reduce downtime.
- Developed training programs for staff, enhancing technical skills and improving service quality.
- Managed scheduling and workload distribution for automotive technicians to optimize performance.
- Oversee daily service operations, ensuring efficient workflow and high-quality customer service.
- Analyzed service metrics such as Key Performance Indicators (KPI) to identify trends and improve operational efficiency across the department.
- Ensured compliance with safety regulations and industry standards to maintain a safe working environment.
- Consistently met or exceeded monthly performance targets for instance Billed Hours per Tech per Day (BHPTPD) set by upper management in terms of revenue generation, and operational efficiency metrics.
- Meets yearly with NMEDA auditors to conduct certification review without a major finding for over 10 years.
Petroleum Supply Specialist/Staff Sergeant
U.S. Army
Ft. Bliss, TX
12.2005 - 05.2013
- Operated and maintained storage, dispensing, and distribution facilities and pipeline systems for petroleum, oils, and lubricants (POL). Received and dispensed bulk and packaged petroleum products; operated forklift trucks, conveyors, and cranes in loading, unloading, moving, and storing petroleum supplies. Marked petroleum containers for proper identification, conducted safety inspections of storage facilities, performed basic preventive maintenance on POL storage and handling equipment. Supervised aircraft refueling, ensured adherence with safety procedures, maintained inventory records of petroleum products, inspected petroleum storage sites; maintained pipeline systems, applied fire fighting and fire prevention techniques.
Combat Engineer/Sergeant
U.S. Army
Schweinfurt, Germany, Bosnia, Iraq
09.2002 - 11.2005
- Engaged in vertical, road, bridge, and airfield construction and rigging, bridging, and demolition activities. Has knowledge of the hardware and software of the integrated communication system, FBCB2, which enables real-time battlefield communications. Used the system for command, control, and information purposes. Assisted combat engineers, bridge, and powered-bridge specialists in performance of duties; reads, interprets, and plots maps, overlays, and photos. Assisted with tactical operations and used hand tools and engineering tools.
Education
Associate Degree - Automotive Technician
El Paso Community College
El Paso, TX01-2015
Certificate - Petroleum Supply Specialist Course
U.S. Army
Ft. Lee, VA01-2005
Certificate - Hazardous Material Driver Course
U.S. Army
Ft. Leonard Wood, MO01-2003
Certificate - Combat Engineer Course
U.S. Army
Ft. Leonard Wood, MO01-2003
Continuing Education - Engineering
The University of Puerto Rico
Bayamon, PR01-2002
Skills
- Mechanical tools
- Terminal operations
- Loading and unloading shipments
- Maintaining equipment
- Safety practices
- Positive attitude
- Training personnel
- Problem-solving
Accomplishments
- Developed a productive and successful team through effective training and development strategies.
- Supervised team of 2 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- NMEDA Certified Technician NCT Training
- QStraint
- MPS
- MPD
- Braun
- VMI
- Bruno
- More Available Upon Request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Manager/Lead Technician/Parts Specialist
United Access
05.2013 - Current
Petroleum Supply Specialist/Staff Sergeant
U.S. Army
12.2005 - 05.2013
Combat Engineer/Sergeant
U.S. Army
09.2002 - 11.2005
Certificate - Petroleum Supply Specialist Course
U.S. Army
Certificate - Hazardous Material Driver Course
U.S. Army
Certificate - Combat Engineer Course
U.S. Army
Continuing Education - Engineering
The University of Puerto Rico
Associate Degree - Automotive Technician
El Paso Community College
MILITARY AWARDS
Army Commendation Medal, (2), 2007-2009, Army Achievement Medal (2), 2003-2006, Meritorious Unit Citation, (1), 2005, Army Good Conduct Medal, (3), 2005-2011, National Defense Service Medal, (1), 2005, Iraq Campaign Medal, (3), 2004-2009, Global War on Terrorism Expeditionary Medal, (1), 2005, Global War on Terrorism Service Medal, (1), 2005, Combat Action Badge, (1), 2005, Drivers mechanic Badge, (1), 2006
SUMMARY OF QUALIFICATIONS
Certified by the Automotive Service Excellence (ASE). Experienced with over 10 years of diverse background as a leader, trainer and manager. Skilled in producing higher performance standards and enhancing productivity. Team player with exceptional interpersonal and communication skills.