Angel Easter
Tulsa,OK
Summary
Experienced Member Advocate adept at conflict resolution, time management and relationship building. Hardworking and passionate person seeking a collector position. Ready to help myself and the team achieve company goals.
Overview
12
12
years of professional experience
Work History
Member Advocate Bankruptcy
TTCU Federal Credit Union
Tulsa, OK
01.2011 - Current
- Answered telephone calls and answered questions about bankruptcy and deceased accounts.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Obtained payments from members or family regarding loan payments.
- Organized and completed documents for various situations and parties.
- Provided vital information to members, family and attorneys regarding accounts.
- Provided tips and options when available to maintain loans from becoming delinquent.
Education
Associate of Applied Science - Business Management
Community Care College
Tulsa, OK10.2019
Skills
- Administrative and Office Support
- Leadership
- Organization and Time Management
- Building Rapport and Credibility
- Communicating to Members and family
- Documenting and Recording Information
- Resolving Problems
- Creative Solutions
- Past Due Balance Management
Timeline
Member Advocate Bankruptcy
TTCU Federal Credit Union
01.2011 - Current
Associate of Applied Science - Business Management
Community Care College
Similar Profiles
Wyatt DewanWyatt Dewan
Lead Video Relations Specialist at TTCU Federal Credit UnionLead Video Relations Specialist at TTCU Federal Credit Union
Ayden FreemanAyden Freeman
Branch Teller at TTCU Federal Credit UnionBranch Teller at TTCU Federal Credit Union
Marcus Brent Jr.Marcus Brent Jr.
Member Relations - Digital Specialist at TTCU Federal Credit UnionMember Relations - Digital Specialist at TTCU Federal Credit Union
Kirby O’NeillKirby O’Neill
Reconciliation Account Specialist at Global Holdings LLCReconciliation Account Specialist at Global Holdings LLC
Jennifer BradyJennifer Brady
Licensed Insurance Sales Consultant at Transparent Financial-Globe Life Family Heritage DivisionLicensed Insurance Sales Consultant at Transparent Financial-Globe Life Family Heritage Division