Angel Estrada
St. Cloud,FL
Summary
Tech-savvy customer service professional who delivers exceptional results that enhance customer satisfaction. Demonstrates strong sales, service, and communication skills, with a focus on cultivating customer loyalty through a relationship-oriented approach. Continuously seeks innovative strategies to optimize performance and achieve organizational objectives.
Overview
3
3
years of professional experience
Work History
Parts Counter Sales Person
Universal Hyundai
Orlando, FL
08.2024 - 12.2024
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Provided quotes to customers for requested parts.
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Developed strategic sales initiatives to pitch products and services.
Digital Shopping Associate
Walmart
, FL
07.2022 - 08.2023
- Collected, staged, and dispensed all items of customer orders upon arrival.
- Assisted teammates with daily tasks during peak periods.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided customer service support for inquiries, complaints, and returns.
Volunteer Hospital Transporter
AdventHealth
, FL
06.2022 - 08.2022
- Greeted patients and visitors in a professional manner.
- Responded promptly to emergency situations, providing assistance where needed.
- Ensured that all hospital policies were followed during transportation activities.
- Collaborated with other departments to ensure smooth operation of duties.
Education
Associate of Science - Criminal Justice
Valencia College
Orlando, FL08-2025
Skills
- Microsoft Specialist
- Customer Service
- Planning and Organization
- Attention to Detail
- Billingual (English & Spanish)
- Multitasking
- Adaptability
- Problem-Solving
Timeline
Parts Counter Sales Person
Universal Hyundai
08.2024 - 12.2024
Digital Shopping Associate
Walmart
07.2022 - 08.2023
Volunteer Hospital Transporter
AdventHealth
06.2022 - 08.2022
Associate of Science - Criminal Justice
Valencia College
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