Summary
Overview
Work History
Education
Skills
Timeline
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Angel Ferrell

Albuquerque

Summary

Developed strong customer service and sales skills in fast-paced retail environment, focusing on customer satisfaction and product knowledge. Demonstrates effective communication and ability to tailor beauty solutions to individual needs. Looking to transition into new field, bringing commitment to excellence and client-focused approach.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Sally Beauty Supply
08.2024 - Current
  • Provided expert product knowledge to customers, enhancing their shopping experience.
  • Assisted clients in selecting beauty products tailored to individual needs and preferences.
  • Maintained organized displays and inventory management for optimal product visibility.
  • Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Trained new staff on product features, store policies, and customer engagement techniques.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

ETB Properties
06.2023 - 12.2023
  • Company Overview: Janitorial Service for Apartment Management Company
  • My employment with ETB Properties was an opportunity to clean apartments once they became vacant.
  • I worked with a team of two other people.
  • My responsibilities within the team were as follows;
  • Detailed cleaning of bathrooms; scrubbing toilets and bathtubs
  • Sanitization of all surfaces
  • Removal of trash and debris
  • Janitorial Service for Apartment Management Company

Sales Associate

Rainbow
04.2023 - 06.2023
  • In my time as a sales associate with Rainbow, I served my team in putting away shipment and keeping the store organized and tidy.
  • While handling shipment, my responsibilities were as follows;
  • I was also responsible for customer service and store cleanliness while on the sales floor.
  • My responsibilities included;
  • Receiving and unloading shipment from carrier
  • Unpack, inventory and organize shipment items
  • Make sure all items are security tagged appropriately
  • Put out shipment on the floor according to timeline and/or sale
  • Assisted clients with out of reach merchandise
  • Constant reorganization of misplaced merchandise
  • In charge of creating displays for store front, shoe department and perfume section (which included cleaning area, switching signage and replicating displays to stores new specifications.)
  • Restocked shelves, prepared for sales, and organized sales floor
  • Kept up to date on fashions and upcoming trends
  • Assisted customers with questions, concerns and purchases

Education

GED -

Vegita, New Mexico
10.2020

Skills

  • Receiving and unloading shipments
  • Unpacking and inventory management
  • Organizing shipment items
  • Security tagging
  • Merchandising
  • Creating displays
  • Restocking shelves
  • Sales preparation
  • Sales floor organization
  • Fashion awareness
  • Customer assistance
  • Cleaning and sanitization
  • Trash removal
  • Eager to learn
  • Friendly and outgoing
  • Organization and multitasking
  • Customer service
  • Flexibility and adaptability

Timeline

Beauty Advisor

Sally Beauty Supply
08.2024 - Current

ETB Properties
06.2023 - 12.2023

Sales Associate

Rainbow
04.2023 - 06.2023

GED -

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Angel Ferrell