Amber Goode
North Ridgeville,OH
Summary
Well-qualified Team Leader/Merchandiser/Advisor familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Beauty Advisor
Dillards
Strongsville, OH
11.2021 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Specialty Sales Team Leader
Target
Cleveland, OH
03.2016 - 09.2021
- Overlook Style, Tech, Beauty departments and team members.
- Lead with routines, overlook truck, daily workload.
- Pricing, reset merchandising and setting planograms weekly.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Key holder
Hot Topic
North Olmsted, OH
10.2015 - 01.2018
- Led and developed management team of 3.
- Checked in shipments, worked on pushing truck and zoning sales floor all while helping customers find items they want and letting them know about promotions and loyalty program we offered.
- Opened and closed store being entrusted with counting money in registers and safe and also taking deposit to bank the following morning.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Key Holder
Sallys Beauty Supply
Lorain, OH
06.2014 - 04.2016
- Created financial reports and documentation for review by store management staff.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Reset planograms beginning of each month.
Education
High School Diploma - Cosmetology Education
Lorain CountyJVS/Adult Career Center
Oberlin, OH05.2014
Skills
- Merchandising and Display
- Merchandise Receiving and Handling
- Attention to Detail
- Customer Service
- Engaging with Diverse Customers
- Building Customer Relationships and Loyalty
- Adaptable and Flexible
- Inventory Management
- Meeting Sales Goals
- Retail Metrics and Goals
- Item Ticketing and Pricing
- Product Knowledge
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
Timeline
Beauty Advisor
Dillards
11.2021 - Current
Specialty Sales Team Leader
Target
03.2016 - 09.2021
Key holder
Hot Topic
10.2015 - 01.2018
Key Holder
Sallys Beauty Supply
06.2014 - 04.2016
High School Diploma - Cosmetology Education
Lorain CountyJVS/Adult Career Center