Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
Charlotte, NC
08.2023 - Current
Balanced daily transactions on a computerized point-of-sale system.
Resolved customer complaints professionally in accordance with company policy.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Followed company security procedures for handling large sums of money.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Warehouse Worker
Duke Vinyl Products
Charlotte, NC
06.2023 - 08.2023
Inspected damaged goods prior to disposal or return to vendor.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Ensured safety protocols were followed at all times while operating machinery.
Assembled orders according to customer requests.
Organized warehouse space for efficient storage of products.
Followed established guidelines for picking orders accurately.
Moved large and bulky items manually or with pallet jacks or forklifts.
Staged and sorted multiple types of products for loading.
Barista
Dunkin' Donuts
Charlotte, North Carolina
08.2022 - 06.2023
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Utilized POS system to receive and process customer payments.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Sandwich Artist
SUBWAY®Restaurants
Charlotte, NC
11.2021 - 08.2022
Stocked shelves with products and supplies.
Assisted team members during peak hours when necessary.
Greeted customers and provided product knowledge.
Ensured all menu items were prepared in accordance with health and safety standards.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.