Angel Garcia
Bertram,TX
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Baylor Scott & White Hospice
Round Rock, TX
07.2016 - 03.2024
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Facilitated referrals to community resources for additional support services.
- Maintained accurate documentation of patient progress in the electronic health record.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
Registered Nurse
Superior Hospice
McAllen, TX
06.2014 - 06.2016
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Provided emotional support and comfort to families during difficult times.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
RN Case Manager
CIMA Hospice
McAllen, TX
10.2010 - 06.2014
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Facilitated referrals to community resources for additional support services.
- Maintained accurate documentation of patient progress in the electronic health record.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Participated in quality improvement initiatives related to case management processes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Researched new technologies available for improved delivery of healthcare services.
- Attended continuing education seminars relevant to case management practices.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Education
Associate of Science - Nursing
Laredo Community College
Laredo, TX05-1999
Some College (No Degree) - General Studies
Lorain County Community College
Elyria, OHSkills
- Discharge planning
- Utilization review
- Clinical assessment
- Medication management
- Palliative care
- Chronic disease management
Languages
Spanish
Professional
Affiliations
- Church Choir Member
- Elected Treasurer of Local Community Association
- Interest in Art
- Volunteers at Local Food Bank
Timeline
RN Case Manager
Baylor Scott & White Hospice
07.2016 - 03.2024
Registered Nurse
Superior Hospice
06.2014 - 06.2016
RN Case Manager
CIMA Hospice
10.2010 - 06.2014
Associate of Science - Nursing
Laredo Community College
Some College (No Degree) - General Studies
Lorain County Community College
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