Angel Garrison

GYN

• Assisted with colpo
• Assisted with IUD and Nexplanon insertions
• Washed and Autoclave instruments
• Set up procedure trays
• Set up paracervical block injections

Primary Care

• Assisted with procedures ( pilonidal cyst, Cryotherapy, Nail removal etc. )
• Drawn up Medication (lidocaine)
• Documented vital signs and health history for patients in clinic and hospital environments

SMAC (Sports medicine acute care)

• Concussion assessment
• Braces, Boot and Arm sling application
• Wound care
• Measured patient spirometry.

• Upheld quality control policies and procedures to increase customer satisfaction
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor
• Remained calm and professional in stressful circumstances and effectively diffused tense situations
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
• Welcomed customers and helped determine their needs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Handled cash with high accuracy and took care to check bills for fraud.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.