Angel Gomez
Schiller Park,IL
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
3
3
years of professional experience
Work History
Curbside Shopper
Sam's Club
03.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Communicated with vendors to stay informed of new products and stock availability.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Education
. - Automotive Mechanics
Lincoln College of Technology - Melrose Park
Melrose Park, IL01.2024
Skills
- Decision-Making
- Online Order Processing
- Purchase Recommendations
- Customer Service
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Curbside Shopper
Sam's Club
03.2021 - Current
. - Automotive Mechanics
Lincoln College of Technology - Melrose Park