Angel gonzales

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.
• Collaborated with team members to ensure smooth workflow and successful project completion.
• Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
• Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
• Moved goods packed on pallets or in crates around storage facility.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Building pulls for apartment complexes, gyms , homes and also Installing hot tubs at houses.

• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

• Consistently met or exceeded performance metrics while adhering to workplace safety standards.
• Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
• Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
• Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
• Efficiently navigated narrow aisles while transporting products without causing damage or injury.
• Assisted in inventory management, utilizing barcode scanners and computer systems for accurate recordkeeping.
• Enhanced order processing speed by skillfully stacking pallets according to specified guidelines.
• Improved warehouse efficiency by expertly operating forklifts and other heavy machinery.
• Reduced product damage by carefully maneuvering forklift to load and unload materials from trucks, racks, and shelves.
• Expedited loading and unloading processes, ensuring timely delivery of goods to customers.

High school football for Clearfield High School. It was my first year coaching high school football. I was the sophomore defensive coordinator.

• Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
• Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
• Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
• Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
• Boosted client retention rates by providing exceptional customer service and building rapport with callers.
• Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Adapted communication style to meet diverse customer needs, creating positive experiences for all callers.