ANGEL GONZALEZ
RIVERSIDE,CA
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
12
12
years of professional experience
Work History
Senior Sheriff's Records Clerk
Riverside County Sheriff's Department
05.2023 - Current
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Assisted in audits preparation, ensuring all required documentation was easily accessible and uptodate.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
- Provided training to new records clerks to improve knowledge and skills.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
- Followed confidentially regulations to maintain privacy.
GENERAL MERCHANDISE CLERK
STATER BROS.
03.2022 - Current
- Create an exceptional relationship with customers and always ensure my services availability
- Resolve all customers inquiries, which include helping them locate their needs
- Maintain stock of all products and the display in compliance to merchandising standards and coordinate with management selection
- Rotate necessary products with expiration date to provide standards
- Build shippers, build end caps, bale cardboard, and provide backup to the receiving department
OFFICE ASSISTANT II
SAN BERNARDINO COUNTY HUMAN SERVICES PERSONEL.
03.2019 - 11.2020
- Administrative support to Human Services with various departments to maintain employees' records and verify important information, such as names, addresses, and emergency contacts
- Data Entry on Human Services Data Base and EMACS
- Audit all employees' forms and prep Work Performance Evaluations for payroll specialist
- Live scan New Hire Employees, run company errands and process incoming mail
- Assist with phone calls, relay messages/transfer to corresponding payroll specialist
OFFICE ASSISTANT II
SAN BERNARDINO COUNTY PUBLIC HEALTH CLINIC OPERATIONS
06.2018 - 03.2019
- Responsible for greeting patients and provide great customer service
- Register patients using Centricity - Gather patient's demographics, verify insurance eligibility and authorizations, collect payments as required
- Schedule appointments, take phone notes, confirm/remind appointments, answer and respond patient's inquiries
- Verified and update accounts to ensure correct insurance coverage is applied for billing purposes
- Certified as ADAP Enrollment Worker, ARIES Data Entry, Family-Pact, Presumptive Medical for Pregnancy Women, and EWC certifications
SHIPPING/RECEIVING CLERK
SP EXPRESS/DIRECT SHOT DIST.
01.2013 - 06.2018
- Unpack, examine, and route incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages
- Responsible for making arrangements for pick up by the carrier specified on the customer's purchase order, which is conveyed to the shipping clerk by final inspection via the shipping instructions
- Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations
Education
No Degree - Criminal Justice
Riverside City College
Riverside, CA12-2025
Skills
- Bilingual English/Spanish
- Organization skills
- Attention to detail
- Problem-solving abilities
Timeline
Senior Sheriff's Records Clerk
Riverside County Sheriff's Department
05.2023 - Current
GENERAL MERCHANDISE CLERK
STATER BROS.
03.2022 - Current
OFFICE ASSISTANT II
SAN BERNARDINO COUNTY HUMAN SERVICES PERSONEL.
03.2019 - 11.2020
OFFICE ASSISTANT II
SAN BERNARDINO COUNTY PUBLIC HEALTH CLINIC OPERATIONS
06.2018 - 03.2019
SHIPPING/RECEIVING CLERK
SP EXPRESS/DIRECT SHOT DIST.
01.2013 - 06.2018
No Degree - Criminal Justice
Riverside City College
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