Adaptable professional with a background in customer service and safety oversight. Known for strong problem-solving abilities and effective team collaboration. Ready to leverage expertise to enhance operational safety and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Hideaway
Stillwater, OK
07.2024 - Current
Provided exceptional customer service in fast-paced dining environment.
Took and processed orders accurately using point-of-sale system.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Wait Staff Member
Fuzzy Taco Shop
Stillwater, OK
09.2023 - 06.2024
Assisted in training new staff on service protocols and menu knowledge.
Managed cash handling and payment transactions with accuracy.
Handled customer inquiries and resolved issues effectively to enhance satisfaction.
Supported promotional events by setting up displays and serving specialty items.
Head Lifeguard
Fort Worth YMCA
Fort Worth, TX
05.2022 - 08.2023
Managed lifeguard staff to uphold safety standards and maintain operational efficiency.
Conducted regular training sessions, enhancing team performance and emergency response readiness.
Managed pool operations, including maintenance schedules and equipment checks for optimal safety standards.
Developed and implemented lifeguard rotation schedules, optimizing coverage during peak hours.
Carpenter's Helper
Claffey Pools
Southlake, TX
06.2021 - 07.2021
Facilitated construction of pool structures while ensuring compliance with safety standards and project specifications.
Operated various hand and power tools to support carpentry tasks efficiently and safely.
Collaborated with senior carpenters to refine techniques, enhancing overall construction workflow.
Maintained a clean and organized work environment, promoting safety and efficiency on job sites.