Angel Guzman
Houma,LA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Cashier
Lowe's Home Improvement Center
03.2018 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
Customer Service Representative
Pangea
08.2012 - 10.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed and updated databases to handle customer data.
- Trained staff on operating procedures and company services.
Education
GED -
Ellender Memorial High School
Houma, LA05.2011
Skills
- Product Restocking
- Cash Register Operation
- Drawer Balancing
- Cash Handling
- Payment Processing
- Payment Collection
- Customer Service
- Customer Assistance
- Guest Inquiries
- Money Handling
- Cleaning and Sanitizing
- Cash Drawer Balancing
- Point-Of-Sale System Operation
- Cash Register Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Lowe's Home Improvement Center
03.2018 - 11.2020
Customer Service Representative
Pangea
08.2012 - 10.2017
GED -
Ellender Memorial High School