Angel Hardy
West Chester Township,OH
Summary
Highly organized, detail-oriented, and dependable Accounts Payable Analyst/Executive Office Assistant with a proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Accounts Payable Analyst
Stran Promotional Solutions
09.2023 - 09.2025
- Reported directly to the CFO for assignments and offered assistance with workload.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Evaluated financial records to detect errors and discrepancies.
Office Manager/Executive Assistant to Owner
Brooks Management Services
10.2022 - 09.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Processed expense reports, client billing and accounts payables and receivables
- Prepared and mailed invoices to vendors, processed payments, and documented account updates.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Completed clerical tasks such as filing, copying, and distributing mail.
Operations/Admin Assistant/Front Desk
FirstService Residential
04.2022 - 09.2022
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Operations Specialist
IntelyCare
12.2020 - 06.2021
- Answered average of 60-100 calls and emails per day, addressing customer inquiries, solving problems and providing product information.
- Entered customer interaction details in Zendesk to track requests, document problems and record solutions offered.
- Provided primary customer support to internal and external customers in fast-paced environment.
Various
Various
08.2015 - 12.2020
- Experience from this time period includes: Food Service, Clerical, Operations, Payroll/Accounting, Front Desk, Hospitality, Call Centers, Banking, and Retail
Education
High School Diploma -
Pasquotank County High School
Elizabeth City, NCSkills
- Customer Complaint Resolution
- Inbound and Outbound Calling
- Email Support
- Administrative support
- Payroll
- Project Planning
- Office Supplies and Inventory
- Travel Planning
- Event Coordination
- Meeting Agendas and Minutes
- Accounts Payable and Accounts Receivable
- Mail Handling
Software
Coupa, Transcepta, Quickbooks, Prism, TOPS One, All G-Suite (Docs, Sheets, Drive, Gmail, etc), Concur, Oracle, SharePoint, Payroll Systems such as ADP, Paychex, and Paycom, DOS, Salesforce, QuickBooks, Zendesk, Slack, Multiline Phone Systems such as i3, Avaya, and RingCentral, All Microsoft Office - Word, Excel, Outlook, PowerPoint, Access, OneNote, Both Windows and Apple MAC, Typing 69 WPM
Timeline
Accounts Payable Analyst
Stran Promotional Solutions
09.2023 - 09.2025
Office Manager/Executive Assistant to Owner
Brooks Management Services
10.2022 - 09.2023
Operations/Admin Assistant/Front Desk
FirstService Residential
04.2022 - 09.2022
Operations Specialist
IntelyCare
12.2020 - 06.2021
Various
Various
08.2015 - 12.2020
High School Diploma -
Pasquotank County High School
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