ANGELIQUE HARPER
Merrillville,IN
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
SALES ASSOCIATE
Bath & Body Works
01.2022 - Current
- Point of sale (POS) system training
- Accepting and processing orders, and resolve returns issues
- Welcoming customers into the store
- Recommending related products to increase customers' options and enrich the shopping experience
- Stock, replenish, and organize inventory with accuracy and efficiency
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
- Audit and organize store weekly, ensuring cleanliness of store on a daily basis
- Provide outstanding customer service
- Handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up
- Promoting special sales, offers and awareness of store loyalty program.
- Helped customers locate products and checked store system for merchandise at other sites.
SALES ASSOCIATE
Bronze Sol
01.2019 - 08.2023
- Welcomed customers into the store
- Ensured high levels of customer satisfaction through excellent sales service
- Followed and achieved department store sales goals on a monthly basis
- Go the extra mile to drive sales
- Process POS purchases
- Handle returns of merchandise, including replenishing stock
- Trained new employees
- Engaging customers by suggestive selling and sharing product knowledge, to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
SALES ASSOCIATE
Sun Tan City
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
B.S. Criminal Justice and Sociology -
University of Wisconsin-Parkside
Kenosha, WIBachelor of Arts - Criminal Justice And Sociology
Bellarmine University
Louisville, KY05.2024
High School -
Lake Central High School
St. John, IN05.2020
Skills
- Microsoft Office (Word, Excel)
- Attention to Detail
- Customer Service
- Strong Organizational Skills
- Listening Skills
- Dependable/Responsible
- Team Player
- Quick Learner
- Social Perceptiveness
- Verbal Communication
- Adapt to Diverse Groups
- Critical Thinking
Internship
2023-05-09, St. Jude House - Family Violence Prevention Center and Shelter, Crown Point, IN
- Welcomed clients into shelter
- Answered crisis calls
- Gave proper referrals/resources to clients not accepted to shelter
- In charge of group for the clients every Tuesday and Thursday
- Helped with child care when clients had meetings with advocates
- Made welcome baskets/set up rooms for new clients
- Gave new clients donated clothes when they arrive to shelter
- Dated/put away donated items i.e, food, clothes, toys, etc.
- Sat in on new intakes to the shelter
- Gave clients anything they needed i.e, diapers, clothes, food, toys, etc
Timeline
SALES ASSOCIATE
Sun Tan City
08.2023 - Current
SALES ASSOCIATE
Bath & Body Works
01.2022 - Current
SALES ASSOCIATE
Bronze Sol
01.2019 - 08.2023
B.S. Criminal Justice and Sociology -
University of Wisconsin-Parkside
Bachelor of Arts - Criminal Justice And Sociology
Bellarmine University
High School -
Lake Central High School