Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

SHAWNTA HOPPER

Cherry Hill,NJ

Summary

Detail-oriented and compassionate professional with healthcare, administrative, and customer service experience seeking a Medical Assistant position. Skilled in medical terminology, patient communication, answering multi-line phones, record management, and supporting clinical teams in fast-paced healthcare environments. Committed to providing high-quality patient care, maintaining confidentiality, and supporting efficient medical office operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria’s Secret
Deptford, NJ
10.2024 - 03.2025
  • Delivered high-quality customer service by greeting clients, assessing needs, and providing product recommendations
  • Accurately processed transactions using point-of-sale systems, including cash, credit, returns, and exchanges
  • Maintained clean, organized, and welcoming retail and fitting room environments

PSE Clerk

United States Postal Service (USPS)
Piscataway, NJ
11.2023 - 04.2024
  • Answered phones and assisted customers with service inquiries in a fast-paced environment
  • Maintained accurate records, corrected addresses, updated labels, and ensured documentation compliance
  • Handled sensitive information while following strict privacy and safety guidelines

Unit Assistant

BronxCare Health System
Bronx, NY
03.2019 - 12.2022
  • Supported nursing and clinical staff with daily administrative and communication needs
  • Answered multi-line phones, relayed messages, and coordinated services across departments
  • Maintained patient records in compliance with HIPAA regulations
  • Conducted routine safety and hygiene checks to support infection prevention

Support Assistant

JASA Home Care
New York, NY
12.2018 - 12.2019
  • Communicated with clients and caregivers to address service needs professionally.
  • Documented interactions accurately and escalated concerns appropriately.
  • Assisted with administrative tasks and internal correspondence.

Education

Medical Assistant

Garden State Science and Technology Institute
Jersey City, NJ
04.2026

High School Diploma -

Keystone National High School
Miami, FL
01.2026

Skills

Medical Terminology

Patient Intake & Communication

Answering Multi-Line Phones

Medical Records Management

HIPAA Compliance

Appointment Scheduling

Administrative Support

Microsoft Office (Word, Excel)

Attention to Detail

Team-Oriented

Certification

  • CPR CERTIFICATION
  • CPT - Certified Phlebotomy Tech
  • CET - Certified EKG Tech

Timeline

Sales Associate

Victoria’s Secret
10.2024 - 03.2025

PSE Clerk

United States Postal Service (USPS)
11.2023 - 04.2024

Unit Assistant

BronxCare Health System
03.2019 - 12.2022

Support Assistant

JASA Home Care
12.2018 - 12.2019

Medical Assistant

Garden State Science and Technology Institute

High School Diploma -

Keystone National High School
SHAWNTA HOPPER