CAMILLE SINGER
Santa Fe,New Mexico
Summary
Dedicated medical professional with 20 years’ experience with special skills in clinical care to multiple patient populations. Strong medical office administration management and ability to process medical insurance claims, submit laboratory forms, with highly efficient ability to establish patient trust and positive patient caring in varied medical settings.
Overview
39
39
years of professional experience
Work History
Sales Associate
HomeGoods, TJX Companies
Santa Fe, NM
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
Medical Assistant/Medical Receptionist
Skin Cancer Medicine/Dermatology Clinic
Santa Fe, NM
08.2019 - 10.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Assistant/COVID-19 Tester
New mexico movies guild
Santa Fe, NM
02.2019 - 02.2021
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Provided excellent customer service while interacting with patients.
- Performed quality control tests on collected specimens.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Collected specimen samples and transported to laboratory for processing.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Medical Office
Santa Fe Osteoporsis Center
07.2013 - 03.2014
- Closing practice) Avelina Bardwell, M.D
- 1925 Aspen Dr #803A, Santa Fe, NM
- Schedule appointments and managed reception for busy osteoporosis lab patients
- Confirm and filed all private insurance and public insurance including Medicare
- Responsible for managing accounts payable and receivable
- Update medical records, faxed patient reports and follow up lab techs
- First contact with patients requiring timely processing of records
Phlebotomy Technician/Administration Assistant
Valley First Care, Deb Sanchez
Espanola, M.D. NM
08.2008 - 02.2012
- Urgent Care facility duties included rooming patients and collecting patient vitals
- Draw blood on broad base patient population-infants, children, adolescents, adults
- Administer immunizations
- Careful medical chart keeping
- Handled EMT situations
- OSHA competence
- Additional, front desk administrative assistant
Medical Assistant
Concentra Medical Center
Santa Fe, NM
01.2008 - 01.2009
- Performed patient rooming, completed vitals to broad populations
- Conducted breath and alcohol testing
- Conducted urine drug screens
- Conducted hearing and pulmonary tests
- Conducted eye chart test
- Followed regulated procedures for test revenues and renewed DOT certificates Continue with Conentra Medical Center, Worked closely with triage physicans including pre and post occupation treatment
- Completed suture applications to debreed trauma areas
- Administered medication including vaccines
- Clerical duties include phone, filing
- Responsible for packing and mailing specimens for special lab tests
Medical Assistant/Lab Tech/Phlebotomist
Unity Medical Clinic, Ron Press, MD
Santa Fe, NM
01.2005 - 01.2008
- Assigned back-up practical nursing duties including prep for procedures including performing phlebotomy for broad patient base
- Set up for patient procedures including vitals, circumcisions, pap tests, colonoscopy, toe nail removals, etc… provided at clinic
- Scheduled day surgery appointments
- Phoned in doctor ordered patient prescriptions
- Obtained insurance authorizations
- High performance medical and medical admin duties in clinic from front to back office staff as needed including sorting lab reports
- Prepared biohazard collections process
Phlebotomist
St. Vincent Hospital
Santa Fe, NM
01.2004 - 01.2005
- Performed venipunctures for broad base in-house and walk-in patients
- Using computer system to label vial tubes
- Ordered physician prescriptions
- Processed incoming specimens for send out testing
- Fast paced lab environment required performance with trauma patients’ specimen collection
- Desk duties including phone, filing, and faxing to other labs or medical facilities
Medical Assistant/Lab Tech/Phlebotomist
La Familia Clinic
Santa Fe, NM
01.1998 - 01.2004
- Collected laboratory blood draws and filed lab reports
- Follow physician instructions for special lab procedures
- Administered vaccines, prepped IV protocol for IV medicatio
- Responsible for maintaining and ordering laboratory stock
- Compiled with all waived test according to OSHA regulations
- Completed biohazard collection processing
- Assigned insurance billing duties
- Appointment scheduling and phone triage duties
Medical Assistant/Phlebotomist
Dr. Lee Levin and Dr. Lyle Amer Physicians
Santa Fe, NM
01.2000 - 01.2001
- Roomed patients, took vitals
- Triaged patient, prepared and assisted with in office surgical procedures
- Managed blood collections
- Made appointments and called in refill prescription
- Researched suppliers and ordered clinic supplies
Nurse Intern
St. Vincent’s Hospital
Santa Fe, NM
01.2000 - 01.2001
- Duties included nursing duties collecting vitals, blood pressure for special patient population, e.g., geriatric units
- Provided health and self care education to school children
- Assisted in women’s health clinic including gyn, ob, and stds
- Assisted with sport medicine team
- Acquired and developed excellent nursing skill with broad patient demographic in a hospital environment
Phlebotomist
Tri Core Reference Laboratories
Santa Fe, NM
01.1998 - 01.1999
- Performed venipunctures for patient blood tests
- Processed for transport of centrifuged blood to lab
- Performed DNA test for court ordered processing
- Processed urine cultures
- Plated cultures for microbiology department
- Assisted with medical insurance claims, answered phone, faxed, maintained daily logs
Nursing Intern/Lab Tech/Clerk
John C. Harmston, Orthopedic Surgeon
, NM
01.1992 - 01.1996
- Triage and roomed patients, took vitals
- Assisted with suture and surgical staple removal
- Assisted with cast removals
- Multiple duties included scheduling surgery, medical record maintenance, phoned in physician order patient prescriptions, obtained prior authorizations
Community and Youth Educator/Research Assistant
01.1990 - 01.1994
Multiple Administrative Assistant and Clerical Experience
01.1985 - 01.1991
Research Assistant
Columbia University, School of Social Work
New York, NY
- Assisted with collecting surveys for major National Cancer Institute and National Institute for Alcohol and Alcohol Abuse funded study
- Continue with Columbia University
- Contributed to curriculum development for youth and families education about tobacco use and alcohol abuse prevention
- Traveled to Eight Northern Indian Pueblos to conduct community health awareness workshops with research team from Columbia University
- Maintained survey data using Research Consent and Anonymity Protocol
- Attended major health and culture workshops throughout the SW and participated in dissemination of results of study that included a Native American Women and Wellness Video developed as part of the study
Secretary
United States Department of the Interior
San Juan Pueblo, NM
Data Entry Specialist, Secretary
Sombrillo, Santa Clara Pueblo, NM
- Pueblo of Santa Clara
Exchange, Sales Clerk
States Navy
Honolulu, HI
Sales Clerk
Walgreens
Espanola, NM
Education
Associate -
University of New Mexico Health And Sciences Center Hospital
01.2000
Drafting Studies
Shamounought Community College
01.1997
Business Administration Studies
Northern New Mexico College
01.1992
California High
01.1984
St. Catherines Indian School
01.1983
Skills
- Procedure Assistance
- Payment Collection
- Medical Terminology
- Inventory Management
- HIPAA Compliance
- Data Entry
- Phlebotomy
- Patient Scheduling
- Proper Sterilization Techniques
- Reliable Transportation
- Equipment Sterilization
- Human Anatomy and Physiology
- STD Counseling
- Customer Service
- IDX Appointment Scheduling
- Calm and Level-Headed Under Duress
- Specimens Collection and Processing
- OB/GYN Procedures
- Medical Records Management
- Vital Sign Monitoring
- Understands Medical Procedures
- Valid [State] Driver's License
- Wound Care and Irrigation
- Pipetting
- Insurance Claims
- Venipuncture and Phlebotomy
- Lab Equipment Calibration
- Sterile Technique
- Lab Equipment Setup
- Inventory and Supply Management
- Pulmonary Function Tests (PFTs)
- CPR
- EKG Set up and Monitoring
- Certified in Basic Life Support (BLS)
- Vital Sign Monitors
- Compassionate
- Electronic Medical Records
- First Aid
- Medical Terminology Knowledge
- Customer Relationship Management (CRM)
- Stocking Supplies
- Restocking Lab Supplies
- Patient Relations
- Preparing Specimens and Samples
Timeline
Sales Associate
HomeGoods, TJX Companies
10.2023 - Current
Medical Assistant/Medical Receptionist
Skin Cancer Medicine/Dermatology Clinic
08.2019 - 10.2023
Medical Assistant/COVID-19 Tester
New mexico movies guild
02.2019 - 02.2021
Medical Office
Santa Fe Osteoporsis Center
07.2013 - 03.2014
Phlebotomy Technician/Administration Assistant
Valley First Care, Deb Sanchez
08.2008 - 02.2012
Medical Assistant
Concentra Medical Center
01.2008 - 01.2009
Medical Assistant/Lab Tech/Phlebotomist
Unity Medical Clinic, Ron Press, MD
01.2005 - 01.2008
Phlebotomist
St. Vincent Hospital
01.2004 - 01.2005
Medical Assistant/Phlebotomist
Dr. Lee Levin and Dr. Lyle Amer Physicians
01.2000 - 01.2001
Nurse Intern
St. Vincent’s Hospital
01.2000 - 01.2001
Medical Assistant/Lab Tech/Phlebotomist
La Familia Clinic
01.1998 - 01.2004
Phlebotomist
Tri Core Reference Laboratories
01.1998 - 01.1999
Nursing Intern/Lab Tech/Clerk
John C. Harmston, Orthopedic Surgeon
01.1992 - 01.1996
Community and Youth Educator/Research Assistant
01.1990 - 01.1994
Multiple Administrative Assistant and Clerical Experience
01.1985 - 01.1991
Research Assistant
Columbia University, School of Social Work
Secretary
United States Department of the Interior
Data Entry Specialist, Secretary
Exchange, Sales Clerk
States Navy
Sales Clerk
Walgreens
Associate -
University of New Mexico Health And Sciences Center Hospital
Drafting Studies
Shamounought Community College
Business Administration Studies
Northern New Mexico College
California High
St. Catherines Indian School
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