Melany Giron
Auburn Hills,MI
Summary
Reliable and detail-oriented professional with experience in diverse roles. Known for strong multitasking abilities and a commitment to maintaining professionalism. Ready to leverage skills to improve customer satisfaction and operational effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowes Home Improvment
2745 E West Maple Rd, Commerce Township, MI 48390
03.2025 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Communicated with team about online orders and any issues encountered while attempting to fulfill them.
- Fulfilled online orders within a time frame.
- Collaborated with team members to enhance customer service experiences.
- Ensure delivery orders are well prepared for safe transportation and have been assigned the best transport method in accordance with the item amount and specifications.
Team Leader
Ideal Tridon
1751 Summit Dr, Auburn Hills, MI 48326
08.2024 - 01.2025
- Led team in executing daily production tasks, ensuring workflow efficiency and adherence to safety protocols.
- Mentored junior staff, providing training on equipment operation and quality control standards.
- Coordinated scheduling of team activities to optimize resource allocation and meet project deadlines.
- Implemented process improvements that enhanced operational workflows and reduced downtime.
- Collaborated with different departments to locate multiple different products that would show in a certain location but that were not.
Medical Assistant
Bosley Hair Restoration and Transplant
201 West Big Beaver Rd #1040, Troy, MI 48084
02.2024 - 08.2024
- Assisted in patient intake processes, ensuring accurate collection of personal information and medical facts.
- Supported healthcare providers during surgeries, preparing necessary instruments and maintaining sterile environments.
- Assisted doctor during hair transplant surgery while making sure the patient stayed calm and cooperative.
- Worked with other staff members in the collection and slicing of hair follicles to reach a goal number (approx. 2,000- 10,000).
- Supported physician during examinations, providing critical assistance with medical instruments and tools.
Sandwich Artist
SUBWAY®Restaurants
4212 Highland Rd Suite 400, Waterford, MI 48327
04.2020 - 02.2024
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Assisted in training new staff on sandwich preparation techniques and operational procedures.
- Collaborated with team members to streamline service times during peak hours.
Warehouse Worker
Ideal Tridon
1751 Summit Dr, Auburn Hills, MI 48326
02.2022 - 08.2022
- Operated forklifts and pallet jacks to efficiently move materials throughout the warehouse.
- Was responsible for running a machine that bags multiple parts as another crew member boxes all the bagged items.
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Recorded the number of parts ran and predicted if more would be needed to let a material handler know to bring more.
Wait Staff Member
Hot Pepper Thai
6325 Sashabaw Rd, Village Of Clarkston, MI 48346
10.2021 - 05.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and coordinated with kitchen staff for timely service.
- Trained new team members on menu offerings and service standards.
- Resolved guest inquiries and complaints to ensure satisfaction and repeat business.
- Executed daily opening and closing procedures with attention to detail.
Mortgage Closer
United Wholesale Mortgage
585 S Blvd E, Pontiac, MI 48341
02.2021 - 09.2021
- Reviewed and verified loan documents for accuracy and compliance with federal regulations.
- Coordinated closing schedules with clients, lenders, and real estate agents to ensure timely transactions.
- Managed electronic closing systems to streamline document preparation and reduce processing time.
- Mentored junior closers on best practices for document review and client communication strategies.
- Regularly met with other teams over Zoom to go over procedures, trends, new practices, and common issues.
Laborer
Punati Chemical Corporation
1105 Doris Rd, Auburn Hills, MI 48326
02.2019 - 01.2021
- Operated machinery to complete tasks efficiently and safely.
- Assisted in loading and unloading materials, ensuring proper handling techniques.
- Maintained clean and organized work areas to promote safety and productivity.
- Monitored inventory levels, reporting shortages for timely replenishment.
Cashier
Chipotle Mexican Grill
2100 S Telegraph Rd, Bloomfield Hills, MI 48302
07.2018 - 02.2020
- Processed customer transactions efficiently and accurately, ensuring high levels of satisfaction.
- Managed cash register operations, maintaining balanced drawers throughout shifts.
- Assisted customers with inquiries, providing product information and support.
- Trained new cashiers on system procedures and customer service best practices.
- Occasionally helped line workers fulfill orders and assumed their responsibilities and tasks.
Clothing Sales Associate
Forever 21
4000 Baldwin Rd M426, Auburn Hills, MI 48326
05.2019 - 11.2019
- Delivered exceptional customer service by assisting shoppers with product selections and inquiries.
- Maintained visual merchandising standards to enhance store presentation and attract customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Trained new associates on sales techniques, product knowledge, and customer engagement strategies.
- Restocked shelves and organized displays in alignment with merchandising standards.
Education
Associate of Arts - Interior Design
Oakland Community College
Farmington Hills, MI05-2027
Two Years in Mechanical Engineering - Engineering
Oakland University
Rochester, MI06-2021
High School Diploma -
International Technology Academy
Pontiac, MI05-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Patient-focused care
- Procedure assistance
- Compassionate
- CPR
- Professionalism and ethics
- Maintaining confidentiality
- Equipment sterilization
- Conflict resolution techniques
- Deadline adherence
- File management
- Attention to detail
- Problem-solving abilities
- POS system operation
- Cleanliness and hygiene
- Memory retention
- Supply restocking
- Hospitality service expertise
- Quality control
- Service prioritization
- Reliability
- Prioritization skills
- Excellent mind-mapping abilities
- Organizational skills
- Self motivation
- Analytical thinking
- Goal setting
- Strong multitasking
- Calm demeanor
- Adaptable and flexible
- Warm and friendly
Certification
Forklift Certified
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Lowes Home Improvment
03.2025 - Current
Team Leader
Ideal Tridon
08.2024 - 01.2025
Medical Assistant
Bosley Hair Restoration and Transplant
02.2024 - 08.2024
Warehouse Worker
Ideal Tridon
02.2022 - 08.2022
Wait Staff Member
Hot Pepper Thai
10.2021 - 05.2022
Mortgage Closer
United Wholesale Mortgage
02.2021 - 09.2021
Sandwich Artist
SUBWAY®Restaurants
04.2020 - 02.2024
Clothing Sales Associate
Forever 21
05.2019 - 11.2019
Laborer
Punati Chemical Corporation
02.2019 - 01.2021
Cashier
Chipotle Mexican Grill
07.2018 - 02.2020
Associate of Arts - Interior Design
Oakland Community College
Two Years in Mechanical Engineering - Engineering
Oakland University
High School Diploma -
International Technology Academy