Customer Service Representative
Chiara Call Center
01 2022 - 10 2025
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Greeted clients with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted in decision-making processes based on thorough research and analysis of available data.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.