Angel Hernandez
Sun Valley,CA
Summary
Diligent professional with experience and proven knowledge of pricing and retail sales operations. Results driven worker with experience providing exceptional customer service in fast-paced retail environments. Proven track record of increasing sales, managing customer relations, and overseeing store operations. Highly organized and with excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Galpin Honda
Mission Hills, CA
05.2023 - Current
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
RETAIL SALES REPRESENTATIVE
T-Mobile
Valley Village, CA
05.2022 - 05.2023
- Greeted customers and engaged in conversation to assess needs
- Utilized sales strategies to increase average purchase amounts while setting up promotional displays and signage to increase sales
- Promoted store products by actively engaging customers and providing product demonstrations
CREW MEMBER
Target
Arleta, CA
04.2020 - 02.2022
- Provided excellent customer service by greeting customers and meeting quality expectations
- Assisted other team members to achieve goals
- Became familiar with products to answer questions and make suggestions
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
BARISTA
Target
Arleta, CA
03.2018 - 03.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Cleaned counters, machines, utensils and seating areas daily
- Controlled line and crowd with quick, efficient service
- Memorized recipes for specialty coffee beverages and seasonal offerings
CREW MEMBER
Little Caesars Pizza
Pacoima, CA
06.2017 - 03.2018
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Kept food preparation area, equipment and utensils clean and sanitary
- Worked well with teammates and accepted coaching from management team
- Prepared products following restaurant, health, and safety standards and procedures
Education
ASSOCIATE OF SCIENCE -
Los Angeles Mission College
Sylmar, CA06-2026
Skills
- Customer Service
- Dependable
- Cooperative
- Teamwork
- Collaboration
- Cash Drawer Operations
- Adaptability
- Flexibility
Languages
Spanish, Advanced
Timeline
Sales Consultant
Galpin Honda
05.2023 - Current
RETAIL SALES REPRESENTATIVE
T-Mobile
05.2022 - 05.2023
CREW MEMBER
Target
04.2020 - 02.2022
BARISTA
Target
03.2018 - 03.2020
CREW MEMBER
Little Caesars Pizza
06.2017 - 03.2018
ASSOCIATE OF SCIENCE -
Los Angeles Mission College