Angel Hernandez
Seattle,Washington
Summary
Experienced food service professional prepared for management responsibilities. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in inventory management, budgeting, and staff training. Reliable, results-driven, and adept at maintaining high standards in fast-paced environment.
Overview
7
7
years of professional experience
Work History
Commissary Manager
DIETZ- the Fresh Bakery
08.2024 - Current
- Facilitated smooth transitions during management changes by supporting incoming personnel with comprehensive documentation of processes.
- Reduced food waste by closely monitoring expiration dates and rotating stock accordingly.
- Introduced new products into the commissary mix by researching market trends and identifying items aligned with customer preferences.
- Enhanced overall store appearance with regular maintenance checks and timely repairs, contributing to a welcoming shopping environment.
Production Manager
Cafe Fresh Bagel
03.2022 - 07.2024
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Assistant Bakery Manager
The Moody Vegan
08.2020 - 02.2022
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Streamlined production processes by implementing time-saving techniques, increasing overall productivity within the department.
Baking Training Specialist
Porto's Bakery And Cafe
10.2017 - 09.2021
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
Education
Bachelor Of Arts - Creative Journalism
University of Redlands
Redlands, CA06.2019
Skills
- Problem-solving
- Customer service
- Scheduling and planning
- Food safety compliance
Timeline
Commissary Manager
DIETZ- the Fresh Bakery
08.2024 - Current
Production Manager
Cafe Fresh Bagel
03.2022 - 07.2024
Assistant Bakery Manager
The Moody Vegan
08.2020 - 02.2022
Baking Training Specialist
Porto's Bakery And Cafe
10.2017 - 09.2021
Bachelor Of Arts - Creative Journalism
University of Redlands
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