ANGEL JACKSON
Monroe,Ohio
Summary
Seasoned Assistant Property Manager with over a decade of experience and results-oriented with proven ability to exceed target goals and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance performance.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Assistant Property Manager
Morgan Properties
06.2025 - 06.2026
- Managed daily property operations while providing professional, responsive service to tenants and prospective residents.
- Inspected vacant units before move-in and after move-out to identify damages, maintenance needs, and compliance concerns.
- Monitored tenant compliance with lease terms and company policies, addressing concerns and resolving issues professionally.
- Maintained organized, accurate, and secure tenant and office records in accordance with company procedures and applicable requirements.
- Responded to tenant inquiries, complaints, and service requests in a timely and professional manner.
- Conducted tenant screening, including credit checks, employment verification, and rental history reviews.
- Processed and recorded checks, money orders, and certified funds while ensuring accurate daily deposits and financial records.
- Prepared and maintained legal and administrative documentation, including eviction notices and court-related filings when required.
- Prepared monthly operational reports tracking occupancy, delinquency, and other key property management metrics.
- Coordinated with maintenance personnel, vendors, and internal teams to address property needs and maintain operational standards.
Property Manager
PURE Property Management
04.2013 - 06.2025
- Managed a diverse portfolio of more than 2,000 residential and commercial properties, overseeing day-to-day operations and client and tenant relationships.
- Developed and implemented strategies focused on tenant satisfaction, retention, and reducing rental arrears.
- Supervised and supported a team of 15 junior staff members, providing direction and oversight for daily property operations.
- Coordinated property maintenance, vendor relationships, inspections, leasing activities, and administrative functions across an extensive portfolio.
- Researched and monitored changes in housing legislation and regulatory requirements affecting property owners and property management operations.
- Implemented marketing and advertising strategies designed to attract prospective tenants and support occupancy and retention goals.
- Maintained professional relationships with property owners, tenants, vendors, contractors, and internal teams.
- Managed competing priorities across multiple properties while maintaining accurate records, consistent communication, and high service standards.
Education
Bachelor of Arts (BA) - Management
Golden Gate University
Business Development Coursework
Arkansas State University
Real Estate Education
Skills
- Customer support
- Tenant screening
- Problem-solving
- Tenant and guest relations
- Conflict resolution
- Financial management
- Financial analysis
- Receivables management
- Collections management
- Organization and Multitasking
- Residential management
- Commercial management
- Multifamily management
- Financial & Transaction Management
- Fair Housing compliance
- Delinquency management
- Deposit processing
- Marketing strategy
- Yardi
- Yardi IQ
- Maintenance IQ
- Tenant Turner
- Zinspector
- Funnel
- RentCafe
- CRM
- CRM IQ
- Tenant Turner
- Zinspector
- Buildium
- AppFolio
Programs:
Certification
CPM Candidate
OH Salesperson License pending
Timeline
Assistant Property Manager
Morgan Properties
06.2025 - 06.2026
Property Manager
PURE Property Management
04.2013 - 06.2025
Real Estate Education
Business Development Coursework
Arkansas State University
Bachelor of Arts (BA) - Management
Golden Gate University