Angel Lee
Thrive Senior Living and Memory Care
Daytona Beach,FL
1
Certification
10
years of professional experience
Server with Food Handler Certification delivering prompt table service in senior living and restaurant settings. Manages POS order entry, bill handling, complimentary items, and opening and closing duties while keeping service smooth and dining areas prepared. Builds warm guest relationships and supports clean, organized service during busy meal periods.
Work History
Server
1 Year 9 Months- Handle 100 guest interactions dailywith prompt, attentive service across dining shifts.
- Build warm resident relationships by delivering friendly, responsive service to regular diners.
- Prepare opening and closing duties, setting up the dining room for smooth service transitions.
- Maintain clean, organized service areas and support food service sanitation standards throughout the shift.
Nutritional Service LEAD
1 Year 11 Months- Prepared 32 meal trays daily for patients and residents, following assigned dietary needs.
- Supported meal preparation by following strict sanitation and food handling guidelines in the kitchen.
- Provided respectful, attentive service to patients, team members, and residents throughout daily interactions.
- Worked with team members to update cleaning routines and improve aide efficiency across shifts.
Nutritional Service Assistant
1 Year 1 Month- Built trusted resident relationships that strengthened day-to-day communication and service reliability.
- Prepared meal trays and supported therapeutic diet needs with careful attention to resident instructions.
- Maintained food service sanitation standards while keeping dining areas organized and ready for service.
Customer Service Representative
2 Years 2 Months- Managed inbound calls with strong call control, following scripts to address issues quickly and consistently.
- De-escalated difficult conversations by offering practical resolutions and maintaining a calm, professional tone.
- Navigated computer systems to review account details and respond accurately to customer questions.
Server
3 Years 6 Months- Explained menu items clearly and recommended specials to encourage repeat orders and support sales.
- Served food and beverages promptly, monitored tables, and responded to patron needs throughout each shift.
- Greeted customers warmly, answered questions, and built a positive dining room experience from arrival to departure.
Education
Diploma
Skills
Customer service
Leadership
Cash handling
Food service sanitation
Dining room service
POS order processing
Dietary procedures
Meal tray assembly
Certification
SERVSAFE Training
Timeline
Server
Thrive Senior Living and Memory Care
02.2025 - CurrentRead More
Nutritional Service LEAD
Broward Health
01.2023 - 12.2024Read More
Nutritional Service Assistant
Atruim Medical Center
12.2021 - 01.2023Read More
Customer Service Representative
Teleperformance
10.2019 - 12.2021Read More
Server
Coral Ridge Dine Inn
09.2016 - 03.2020Read More
Miramar High School
Diploma
Read More