Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karli Carpenter

Monroe,MI

Summary

A reliable and fast learner seeking new opportunities to further develop myself. Experienced in using a POS system, successfully placing orders, managing bills, and handling complimentary items. Building warm relationships with regular customers is a key focus. Consistently maintaining clean and organized dining areas to uphold restaurant hygiene standards. Bringing 10 years of exceptional customer service skills, a vibrant personality, and a great deal of patience to any role. Also gained valuable experience as a direct care worker in assisted living, excelling in assisting with all activities of daily living, medication administration, documentation, and communication with families. Notably, worked on a dementia floor, showcasing adaptability and providing compassionate care. Eager to contribute skills and be a valuable member of your team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Red Lobster Restaurant
Monroe, MI
04.2020 - Current
  • Worked with a POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • 10 years of great customer/guest service skills
  • Being able to give excellent customer service without negatively being affected by challenging situations
  • Time management
  • Upselling by suggestive selling

Sales Associate

Electrik Image
Monroe, MI
05.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Suggestive upselling
  • Keeping and clean safe work area
  • Answering all customer questions to the best of my ability’s

Direct Care Worker

Alice Lorraine Care Center
Monroe Mi
01.2018 - 06.2020
  • Experience with assisted living as a direct care worker consisted of
  • CPR certification
  • Adls (Daily life task Eating bathing dressing using the toilet ect
  • Strong communication skills with residents and family
  • Observing and reporting
  • Keeping a safe & clean environment
  • Patience and re directing correctly

Education

High school diploma -

Monroe High School
Monroe, MI
01.2017

Skills

  • Vital signs
  • Dementia Care
  • Guest Services
  • Alzheimer's Care
  • Restaurant Experience
  • Menu memorization

    To-go order preparation

    Cash handling

    Food sales and promotion

    Hospitality service expertise

    Order accuracy

    Menu presentation

    Retail merchandising

    Cleaning and sanitizing

    Customer assistance

    Direct Patient Care

Certification

CPR Certification

Timeline

Sales Associate

Electrik Image
05.2022 - 05.2023

Server

Red Lobster Restaurant
04.2020 - Current

Direct Care Worker

Alice Lorraine Care Center
01.2018 - 06.2020

High school diploma -

Monroe High School
Karli Carpenter