Summary
Overview
Work History
Education
Skills
Timeline
Server

Jenecia roberson

Snellville,GA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Buffalo Wild Wings
10.2023 - 09.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Served food and beverages promptly with focused attention to customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Bottle Girl/Hookah Server

Mirza Hookah Lounge
02.2023 - 08.2023
  • Maintained a clean, organized, and inviting table area for an enjoyable guest experience.
  • Delivered bottles ,served food and drinks to guests in a timely manner with a friendly approachable demeanor.
  • Maintained a fast paced work ethic while working with large crowds or during hectic events
  • Understanding of different types of hookah, tobacco, and flavors.

Bottle Girl

Miami Hooakah Lounge
10.2021 - 11.2022
  • Guided guest to their section communicated the specials and took their orders
  • Upsell and delivered bottles in a timely manner while maintain a fast paced work ethic while working with large crowds and hetic events
  • Develop and maintain relationships with guests by providing tailored service

Education

Certificate - Phlebotomy

Phlebotomy Training Specialist
Tucker, GA
10-2023

High School Diploma -

Peachtree Ridge
Swuanee
05-2020

Skills

  • POS system
  • Order Taking

    Cash Handling

    Food Running

    Upselling techniques

    Team work

    Time management

    Customer service

    Liquor knowledge

    Sales and marketing

Timeline

Server

Buffalo Wild Wings
10.2023 - 09.2024

Bottle Girl/Hookah Server

Mirza Hookah Lounge
02.2023 - 08.2023

Bottle Girl

Miami Hooakah Lounge
10.2021 - 11.2022

Certificate - Phlebotomy

Phlebotomy Training Specialist

High School Diploma -

Peachtree Ridge
Jenecia roberson