ANGEL LINH KHUONG

• Safely operate company vehicle while following traffic laws and safety procedures.

• Perform time-sensitive deliveries with accuracy and accountability.

• Monitor vehicle condition and report irregularities or concerns.

• Communicate with dispatch and customers regarding delivery status and issues.

• Communicate with clients daily through calls, texts, and confirmations.
• Oversaw maintenance of accurate digital records and service notes.
• Provide professional in-home services with friendly, loyal client rapport.

• Facilitated customer engagement by welcoming patrons and addressing inquiries with a positive and supportive attitude.
• Streamlined front desk operations and coordinated appointment scheduling.
• Fostered a positive customer environment by delivering consistent care.
• Facilitated service delivery by addressing needs and requirements.

• Handled high call volume with patience and solution-focused communication.
• Guided clients through services and pricing clearly and empathetically.
• Trained staff on customer rapport and service professionalism.

• Managed phones, walk-ins, and schedules with efficiency.
• Provided bilingual support to help clients feel understood and comfortable.
• Resolved concerns quickly to maintain smooth customer experiences.