Angel Lopez-Aquino
Atlanta,GA
Summary
Detail-oriented professional with a strong background in customer service, recognized for delivering exceptional guest experiences in fast-paced environments. Proficient in multitasking and efficiently resolving issues to enhance customer satisfaction. Committed to fostering a welcoming atmosphere and contributing positively to team dynamics. Seeking a serving position to leverage skills and dedication within a vibrant team.
Overview
3
3
years of professional experience
Work History
Hardwood Floor Specialist
GBA Solutions LLC
Atlanta, GA
12.2024 - Current
- Provided customer service through answering questions about products and installation techniques.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Created project estimates based on customer requirements, taking into account labor costs and material expenses.
Siding Foreman
ACM Construction LLC.
Lilbourn, GEORGIA
08.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Coordinated with diverse coworkers, contractors, suppliers, and customers to ensure a successful project completion.
- Demonstrated problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
Cashier
At Home
Norcross , GEORGIA
01.2023 - 12.2023
- Resolved customer complaints professionally in accordance with company policy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers promptly and responded to questions.
Pharmacy Technician
Walmart
Norcross , GEORGIA
04.2022 - 01.2023
- Maintained proper storage and security conditions for drugs.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Educated patients on medication usage, potential side effects, and storage requirements.
Education
Bachelor of Science - Information Technology
Georgia Gwinnett College
Lawrenceville, GASkills
- Customer service
- Communication skills
- Active listening skills
- Problem solving
- Work ethic
- Attention to detail
- Point-of-sale system operation
- Positive and professional
- Time management skills
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
- Photography
- Church volunteer
- Chess club member
- Tutoring
- Avid skater
References
References available upon request.
Timeline
Hardwood Floor Specialist
GBA Solutions LLC
12.2024 - Current
Cashier
At Home
01.2023 - 12.2023
Siding Foreman
ACM Construction LLC.
08.2022 - Current
Pharmacy Technician
Walmart
04.2022 - 01.2023
Bachelor of Science - Information Technology
Georgia Gwinnett College
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