Angel Lozano Gonzalez
Vallejo,CA
Summary
Field Service Technician with a history at Crown Lift Trucks, renowned for delivering exceptional customer service and resolving complex technical issues. Expert in troubleshooting and preventive maintenance, I consistently enhance equipment reliability and customer satisfaction. My proactive approach and problem-solving skills have solidified positive client relationships and operational excellence. Skills in leadership with new developing teammates. Looking forward to long term growth in mechanical heavy equipment.
Overview
9
9
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
03.2016 - Current
- Responded quickly to emergency maintenance requests for timely on-call support and response to technician aid of assistance.
- Manage a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Perform predelivery inspection on new equipment and explained operation to customers.
- Perform routine maintenance on all equipment such as electric or propane forklifts as well as aerial lifts like scissor and boom lifts.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Troubleshooting electrical, hydraulic, and combustion equipments.
Education
Certificate Of Technical Studies - Automotive
Universal Technical Institute
Sacramento, CA11.2015
Skills
- Problem-solving
- Troubleshooting and repair
- Customer service
- Preventive Maintenance
- Power tools operation
- Service quality
- Equipment inspection and installation
Timeline
Field Service Technician
Crown Lift Trucks
03.2016 - Current
Certificate Of Technical Studies - Automotive
Universal Technical Institute
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