ANGEL MARLER
Mount Airy
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Level-headed professional with extensive experience helping patient with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
6
6
years of professional experience
Work History
Sales Associate
Harbor Freight
09.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Personal Caregiver
Three to Four Days a Week
08.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided basic grooming and hygiene assistance to patients.
Cashier
CosmoProf
05.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Engagement Leader
PetSmart
06.2021 - 05.2023
- Played an instrumental role in rolling out multiple initiatives aimed at boosting overall employee morale and commitment towards delivering top-notch customer engagement services.
- Implemented personalized marketing strategies for increased customer engagement and loyalty.
- Established a culture of continuous improvement within the team, encouraging open feedback from both staff and customers alike.
- Enhanced customer satisfaction by promptly addressing concerns and resolving issues effectively.
Stocker
Target
10.2020 - 06.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Answered customer questions and provided detailed product information.
Overnight Stocker
Walmart Supercenter
07.2019 - 06.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Education
High School -
North Stokes High School
Danbury, NC06-2019
Skills
- Active listener
- Customer service
- Money handling abilities
- Goal-oriented
- Retail sales
- Planning and coordination
- Stocking
- Retail merchandising experience
- Strategic sales knowledge
- Key holder experience
- Team building
- Problem resolution
- Quick learner
- Team building expertise
- RFI Scanners
- People-oriented
- Respectful and compassionate
- Basic housekeeping
- Emotional support
- Housekeeping tasks
Timeline
Sales Associate
Harbor Freight
09.2024 - Current
Personal Caregiver
Three to Four Days a Week
08.2023 - Current
Cashier
CosmoProf
05.2023 - 09.2024
Customer Engagement Leader
PetSmart
06.2021 - 05.2023
Stocker
Target
10.2020 - 06.2021
Overnight Stocker
Walmart Supercenter
07.2019 - 06.2020
High School -
North Stokes High School
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