Angel Marmo
Greensburg,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead
Caremark
Monroeville
10.2022 - 08.2023
- Led team training initiatives at Caremark
- Boosted team performance through effective coaching
- Mastered and imparted knowledge on company policies and procedures
- Resolved team conflicts, fostering a harmonious work environment.
Patient Representative
Caremark
Monroeville
10.2020 - 09.2022
- Managed patient interactions, ensuring high-quality service
- Utilized medical software for efficient patient data management
- Resolved complex patient issues, enhancing overall experience
- Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information.
Assistant Visual Manager
Rue21
Monroeville
08.2015 - 11.2016
- Managed visual merchandising, enhancing store aesthetics
- Collaborated with team to maintain visual standards
- Resolved layout issues, improving customer navigation
- Impacted store profitability with detail-focused merchandising
- Managed marketing and window displays.
Lab Lead-Visual Operations
American Eagle Outfitters
Pittsburgh
10.2013 - 08.2015
- Develop and train part time associates in all corporate visual, marketing and operational standards
- Track and monitor all product samples in the visual lab store
- Work directly with lab management to execute all assigned visual direction
- Accountable for completion of all floorset preparation
- Manage execution of all daily tasks when lab management team is working on future projects
- Organize and place marketing elements as directed
- Lead preparation of lab stores (main and factory) for all scheduled events and walk throughs as needed.
Visual Lab Associate
American Eagle Outfitters
Pittsburgh
01.2012 - 09.2013
- Fold, hang, and style merchandise
- Build creative displays, wall presentations, and dress bust forms
- Complete tasks at a fast pace while maintaining a high level of detail
- Assist visual team with documentation needs including write ups and photography
Sales Associate
Abercrombie and Fitch
Monroeville
03.2009 - 12.2011
- Maintain the presentation of the sales floor, products, signage, and displays
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Maintained high accuracy in cash handling and inventory management, ensuring store efficiency.
Education
Bachelors -
Marketing
05.2012
A.A.S Retail Merchandising -
Westmoreland County Community College
05.2007
Diploma -
Ligonier Valley High School
06.2006
Skills
- Customer Service
- Communication
- Microsoft Office
- Google Drive
- Retail
- Problem Solving
Certification
- Retail Marketing Strategy, Certificate, University of Pennsylvania
Timeline
Team Lead
Caremark
10.2022 - 08.2023
Patient Representative
Caremark
10.2020 - 09.2022
Assistant Visual Manager
Rue21
08.2015 - 11.2016
Lab Lead-Visual Operations
American Eagle Outfitters
10.2013 - 08.2015
Visual Lab Associate
American Eagle Outfitters
01.2012 - 09.2013
Sales Associate
Abercrombie and Fitch
03.2009 - 12.2011
Bachelors -
Marketing
A.A.S Retail Merchandising -
Westmoreland County Community College
Diploma -
Ligonier Valley High School
- Retail Marketing Strategy, Certificate, University of Pennsylvania
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