Angel Martinez
Kissimmee,FL
Summary
Skilled Security Officer with a proven track record in incident reporting and customer service, showcased during tenure at High School and Bakery Business. Expert in maintaining safety and providing exceptional service, ensuring a welcoming environment. Demonstrates report writing proficiency and a security guard license, contributing to a significant reduction in unauthorized access.
Overview
2024
2024
years of professional experience
Work History
Security Officer
High School
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Pool Attendant
Gaylord Palms Resort & Convention Center
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Cashier
Familia Dollar
Kissimmee, FL
05.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Security Officer
Bakery Business, Baking and Pastry Art
Fajardo Puerto Rico
05.2021 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
GED -
San Juan Virtual
San Juan Puerto Rico 09.2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Languages
English
Native or Bilingual
Timeline
Cashier
Familia Dollar
05.2023 - 02.2024
Security Officer
Bakery Business, Baking and Pastry Art
05.2021 - 02.2024
Security Officer
High School
Pool Attendant
Gaylord Palms Resort & Convention Center
GED -
San Juan Virtual