Angel Mendez
Kiowa,CO
Summary
High-energy, innovative engineer with background in diverse engineering projects, corporate trainer and results-driven supervising Engineer with years of experience and solid history of achievement in teaching, motivating and coaching employees to make lasting, positive impact on business operations. Develops programs from scratch to meet specific targets.
Overview
12
12
years of professional experience
Work History
Corporate Trainer
MDY Contact Center
Chihuahua , Mexico
09.2019 - 05.2021
- Implemented effective onboarding processes for new hires into the organization.
- Developed and implemented training programs to improve employee performance.
- Trained new technical trainers to promote consistency in customer service and quality.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Manufacturing Engineering Supervisor
ESJ Servicos Administrativos
Chihuahua , Mexico
01.2014 - 09.2018
- Collaborated with other departments to develop strategies that improved throughput while maintaining high quality standards.
- Analyzed production data to identify areas for improvement in cost savings, quality control or productivity gains.
- Organized training sessions by identifying employee's learning needs and creating/evaluating educational materials.
- Established and maintained quality performance metrics to meet objectives.
Church Youth Leader
Gentil Church of Christ
Mexico, Mexico
01.2009 - 12.2013
- Planned and organized weekly activities for youth group members.
- Organized community service projects, encouraging youth involvement and civic responsibility.
- Designed and led outdoor adventure trips, emphasizing teamwork, problem-solving, and resilience.
Education
MBA - Business Administration And Management
Universidad Regional Del Norte
Chihuahua10-2024
Bachelor of Science - Mechatronics Engineering
Universidad Tecnologica De Huejotzingo
Puebla, Mexico07-2014
Skills
- Teamwork and collaboration
- Creativity & Problem Solving
- Performance monitoring
- Reliability
- Mentoring and Coaching
- Foreign language skills
Languages
Spanish
Native/ Bilingual
French
Professional
Timeline
Corporate Trainer
MDY Contact Center
09.2019 - 05.2021
Manufacturing Engineering Supervisor
ESJ Servicos Administrativos
01.2014 - 09.2018
Church Youth Leader
Gentil Church of Christ
01.2009 - 12.2013
MBA - Business Administration And Management
Universidad Regional Del Norte
Bachelor of Science - Mechatronics Engineering
Universidad Tecnologica De Huejotzingo
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