Angel Meza
Bonita,CA
Summary
Great skills in oral and written communication, active listening and analytical problem-solving skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
San Diego
07.2023 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Package Handler
Amazon
San Diego
01.2022 - 07.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Janitorial
KBS
San Diego, CA
01.2021 - 01.2022
- Increased customer satisfaction rates by addressing concerns or feedback regarding janitorial services in a timely manner.
- Maintained a clean and inviting facility by coordinating regular cleaning schedules with janitorial staff.
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Preserved the cleanliness of common areas and facilities by performing routine janitorial duties as needed.
- Ensured a clean and functional environment for tenants by overseeing daily janitorial duties and managing waste disposal systems effectively.
Cashier/Server
Filippi’s Pizza
Chula Vista
01.2020 - 12.2020
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Took phone calls, helping customers with their orders or any issues they may have had.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Jack in the Box
Bonita
03.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Bonita Vista High School
Social Work
Southwestern College
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Time Management
Dependable and reliable
Problem-Solving
Problem-solving abilities
Critical Thinking
Customer Relations
Problem Resolution
Growth Mindset
Child Development
Organization
Timeline
Delivery Driver
Amazon
07.2023 - 09.2024
Package Handler
Amazon
01.2022 - 07.2023
Janitorial
KBS
01.2021 - 01.2022
Cashier/Server
Filippi’s Pizza
01.2020 - 12.2020
Cashier
Jack in the Box
03.2019 - 12.2019
High School Diploma -
Bonita Vista High School
Social Work
Southwestern College