Summary
Work History
Education
Skills
Accomplishments
Work Availability
Additional Information
Timeline
BusinessDevelopmentManager

Angel Mines

Buffalo,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.



Work History

Activities Aide

Bristol Village
03.2022 - 02.2023
  • Participated in staff meetings and trainings to stay current on best practices for patient care and engagement.
  • Provided one-on-one support for patients with limited mobility or cognitive function, ensuring their inclusion in daily activities.
  • Communicated regularly with family members about resident participation levels, providing updates on progress and overall wellbeing.
  • Incorporated sensory stimulation activities into programming for patients with cognitive impairments, supporting their cognitive function and emotional wellbeing.

Outbound Sales Representative

Comcast
05.2011 - 03.2012
  • Increased sales revenue through strategic cold calling and lead generation activities.
  • Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
  • Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
  • Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.


Territory Account Manager

R.J. Reynolds
04.2008 - 01.2011
  • Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
  • Conducted market research to identify emerging trends and recommend appropriate sales strategies for the territory.
  • Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
  • Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.

Education

BBA - Marketing

Jackson State University
Jackson, MS
12-2006

Audio Engineering

Media Tech
Houston, TX

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Computer proficiency
  • Follow-up skills
  • Business management

Accomplishments

  • Recognized for outstanding customer care and increasing resident participation in group activity.
  • Awarded VIP Elite Club candidate for exceeding 100% of revenue quota.
  • Designed and launched marketing initiatives for new products, and services resulting in an increase in company market share.
  • Resolved product issues and offerings through consumer engagement, and testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

Self entrepreneur, with an ongoing passion for the Arts, Started DBA in Music Production over 10 years ago, and take pleasure in writing and producing music as an supplemental addition to professional career. Have had the opportunity to implement my projects in various marketing material, and campaigns, one such accomplishment being, a self produced song written and performed for the, "American Cancer Society," 5k walk for awareness, Houston, TX.

Timeline

Activities Aide

Bristol Village
03.2022 - 02.2023

Outbound Sales Representative

Comcast
05.2011 - 03.2012

Territory Account Manager

R.J. Reynolds
04.2008 - 01.2011

BBA - Marketing

Jackson State University

Audio Engineering

Media Tech

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Angel Mines