Angel Morales
Sugar Land,TX
Summary
Skilled Maintenance Supervisor committed to safety and focused on leading and supporting teams while offering efficient and timely repairs in commercial environments. Knowledgeable with over eight years of unyielding work ethic in troubleshooting and repair expertise monitoring maintenance and operational readiness of diverse equipment. Diligent, dependable and service-driven with strong safety record and excellent follow-through as a capable leader.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Supervisor
Greystar Management
Katy, TX
09.2023 - Current
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Service Manager
Knightvest Residential
01.2022 - 09.2023
- Supervises three employees, facility operations, renovations, preventative maintenance projects, and adherence to safety standards.
- Experience maintaining a 270 unit rehab property.
- Working closely with vendors and inspecting their work.
- Make sure rehab units are up to our standards and complete by make ready date.
- Assist with routine service requests, and emergencies as needed.
Maintenance Supervisor
Abbey Residential
08.2017 - 01.2022
- Supervised seven employees, facility operations, including preventive maintenance projects, and performance and adherence to safety standards.
- Specialized in support systems for 740 units.
- Contacted vendors to procure equipment and tools to meet city inspectors' demands.
- Provided insight and information to management regarding onsite improvement project specifications.
Make Ready Assistant Supervisor
Abbey Residential
03.2014 - 08.2017
- Delegated daily tasks to three employees to manage resources and meet deadlines.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
- Demonstrated self-reliance by meeting and exceeding workflow needs of 720 unit.
- Repaired equipment and machinery, performing maintenance according to updated industry standards for building exterior, electrical, plumbing, AC, and major appliances.
Education
Pool Certification -
San Jacinto College district
05.2010
Highschool Diploma -
Robert E. Lee Highschool
05.2004
Skills
- Supervision
- Worker training
- Team player
- Decision-making
- Problem-solving aptitude
- Preventive maintenance
- Equipment assembly
- Quality assurance standards
- Troubleshooting and diagnostics
- Component repairs
- Knowledge of industry best practices
- Friendly, positive attitude
- Problem resolution
- Electrical
- General plumbing
- AC/ HVAC Certified
- Make ready
- Lifts 100 pounds
Personal Information
Title: SERVICE MANAGER
Certification
- EPA Certification
- Pool Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Service Supervisor
Greystar Management
09.2023 - Current
Service Manager
Knightvest Residential
01.2022 - 09.2023
Maintenance Supervisor
Abbey Residential
08.2017 - 01.2022
Make Ready Assistant Supervisor
Abbey Residential
03.2014 - 08.2017
Highschool Diploma -
Robert E. Lee Highschool
Pool Certification -
San Jacinto College district