Angel Munoz
Los Angeles,CA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
7
7
years of professional experience
Work History
Service Technician
Specialized Santa Monica
02.2023 - Current
- Perform bicycle repairs like a simple tune-up to hydraulic brake bleeds.
- Organized and followed up on work orders on customers' bicycle repairs.
- Build boxed bikes for the sales floor and inventory.
- Organized mechanic area to keep tools neat and the work area clean.
- Transferred inventory upon request from other stores and customers.
Service Course Associate
Williams Racing Developments
11.2022 - 02.2023
- Oversee day-to-day operations in the warehouse.
- Received and inventoried shipments of supplies.
- Built and prepared bicycles for the professional team under the Williams Racing Development umbrella.
- Prepared, packed, and shipped equipment for the professional teams.
- Maintained, cleaned, and organized the warehouse.
Service Technician
Specialized Santa Monica
06.2020 - 11.2022
- Perform bicycle repairs like simple tune-ups to hydraulic brake bleeds
- Operated cash registers.
- Organized and followed up on work orders on customers' bicycle repairs.
- Build boxed bikes for the sales floor and inventory.
- Organized mechanic area to keep tools neat and the work area clean.
- We transferred inventory upon request from other stores and customers.
- Interact with customers on their needs and what type of bicycle they are looking for.
Bicycle Mechanic/ Sales Associate
Incycle
08.2019 - 06.2020
- Inspect sales floor and organize merchandise to be presentable to customers.
- Perform bicycle repair like simple tune up to hydraulic brake bleeds.
- Operated cash registers.
- Organized and followed up on work orders on customers bicycle repairs.
- Build boxed bikes for sales floor and inventory
- Organized mechanic area to keep tools neat and work area clean.
- Transferred inventory upon request from other stores and customers.
- Interact with customers on their needs and what type of bicycle they are looking for.
Sales Associate/ Workload
Tilly’s Clothing store
03.2017 - 08.2019
- Operated cash registers.
- Provided excellent customer service and greeted customers as soon as they walked into the store.
- Processed new inventory and placed it on the sales floor.
- Organized the sales merchandise before and after store hours.
- Processed online sales and pulled the merchandised to be sent out.
- Merchandised products to current pricing or sales.
- Answered phones calls from customers.
Education
High School Diploma -
John F. Kennedy High School
Granada Hills, CA06.2012
AA Degree Communication -
College of The Canyons
Valencia, CA01.2018
Highlight Of Qualifications
- Ability to lead by examples and communicate with influence.
- Ability to learn quickly and understand new technology within the bike industry.
- Experienced in fast paced work environment.
- Experienced Bicycle Mechanic and mechanically inclined in all bicycles.
- Ability to work at a fast pace to complete deadlines.
- Years of experience in retail and money management.
- Advance knowledge in all types of bicycle road, gravel mountain bike, etc.
- Excellent verbal and listening communications skills.
- Experience in workload and able to organize products within the store.
- Experienced in all POS type systems and experienced in using cash registers.
- Bilingual Spanish/English.
References
- Marcos Gonzalez (323) 557-8208 General Manager of Specialized Santa Monica
- Isabel Velez, (661) 621-5899, Co-worker from Incycle
- Sandra M, (310) 384-6997, Manager from Tilly’s
- Jeremiah Wiscovitch (909) 465-3796 Service Manager of Williams Racing Development
Timeline
Service Technician
Specialized Santa Monica
02.2023 - Current
Service Course Associate
Williams Racing Developments
11.2022 - 02.2023
Service Technician
Specialized Santa Monica
06.2020 - 11.2022
Bicycle Mechanic/ Sales Associate
Incycle
08.2019 - 06.2020
Sales Associate/ Workload
Tilly’s Clothing store
03.2017 - 08.2019
High School Diploma -
John F. Kennedy High School
AA Degree Communication -
College of The Canyons