Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wright Wright

Kihei,HI

Summary

Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

16
16
years of professional experience

Work History

Service Technician

Spectrum Cable
04.2013 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring Video,internet and phone service to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation
  • Inspected equipment to diagnose operational issues. Installation and service of business equipment.

INSTALLER TECH

Time Warner Cable
02.2008 - 04.2013
  • Installed and configured new equipment and systems according to company standards.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

INSTALLER TECH

HOME SECURITY AND SOUND
02.2008 - 02.2013

CONTRACTED TO TIME WARNER CABLE AS INSTALLER TECH.

Education

High School Diploma -

President William Mckinley High School
Honolulu, HI
06.1979

Skills

  • Diagnosis and Troubleshooting
  • Installation and Repair
  • Equipment Inspection
  • Testing and Analysis

Timeline

Service Technician

Spectrum Cable
04.2013 - Current

INSTALLER TECH

Time Warner Cable
02.2008 - 04.2013

INSTALLER TECH

HOME SECURITY AND SOUND
02.2008 - 02.2013

High School Diploma -

President William Mckinley High School

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Wright Wright