Angel M. Zeigler
Akron
Summary
Dedicated and adaptable corrections professional with a Bachelor’s degree in Organizational and Strategic Communications, Public Relations, and Mass Media, along with a minor in Human Resources. Demonstrates exceptional communication, leadership, and conflict-resolution skills developed through hands-on experience in correctional environments. Skilled in maintaining safety, order, and professionalism while fostering rehabilitation and positive behavioral change among diverse populations. Adept at building rapport with inmates, colleagues, and administrative staff through empathy, accountability, and effective communication. Combines a strong educational foundation in communication and human relations with a disciplined, service-oriented approach to support institutional goals and uphold the highest standards of security and integrity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Corrections Officer
Portage County Sheriff Office
05.2021 - Current
- Supervised daily inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas to maintain order and security.
- Facilitated conflict resolution among inmates, utilizing de-escalation techniques effectively.
- Developed reports documenting incidents, maintaining accurate records for administrative review.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
Assembly Line Worker
Food Innovations
06.2020 - 05.2021
- Operating food machine, meal packaging, food quality checker, storing food properly
Swing Manager
McDonald's
08.2015 - 05.2020
- Customer service, cash handling, Inventory, Floor supervising and planning, Truck Ordering, Safety procedure, Policy/Handbook Enforcer.
Key Holder
Dollar General
02.2019 - 06.2019
- Stocking, staging, inventory management, customer service, floor supervising, cash handling, deposit
Education
Bachelor of Arts and Science - Public Relations, Mass Media and Organizational and Strategic Communication, Human Resources
The University of Akron
Akron, OH05.2021
Certificate - Social Media, Information Technology
Maplewood Career Center
Ravenna, OH05.2017
Skills
- Microsoft Word, PowerPoint, Excel, Basic computer knowledge, Dependable, Reliable, Positive Attitude, Cash Handling, Effective Communication Skills, Detailed, Organized, Hardworking, Operating System
Certification
- OPOTA Corrections Academy 2021
- Crisis Intervention Team Portage County
Timeline
Corrections Officer
Portage County Sheriff Office
05.2021 - Current
Assembly Line Worker
Food Innovations
06.2020 - 05.2021
Key Holder
Dollar General
02.2019 - 06.2019
Swing Manager
McDonald's
08.2015 - 05.2020
Certificate - Social Media, Information Technology
Maplewood Career Center
Bachelor of Arts and Science - Public Relations, Mass Media and Organizational and Strategic Communication, Human Resources
The University of Akron
Related Course Work
- Human Resource Management
- Spreadsheet Model and Decision Analysis
- Organizational Behavior and Leadership Skills
- Effective Oral Communication
- Interpersonal Communication
- Organizational Communication
- Business Information System
- Employee and Labor Relations
- Human Resource Select & Staff
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