Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angel Norton

Independence,MO

Summary

Hardworking and passionate career seeker with strong organizational skills eager to learn with any given opportunity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Bd's Mongolian Barbeque
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

CNA

North Kansas City Hospital
06.2020 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

CNA

Villages Of Jackson Creek Memory Care
02.2016 - 06.2020
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Upheld infection control and prevention policies across different patient-facing areas.

Concessions Worker

Pharaoh Cinema 4
08.2014 - 02.2016
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Consistently provided friendly service to promote better customer engagement.

Education

General Education

Metropolitan Community College - Kansas City
Kansas City, MO

General Education

Johnson County Community College
Overland Park, KS

Skills

  • Patient Care
  • Customer service
  • Transactions and Cash Handling
  • Sales Expertise
  • Responding to emergencies
  • Efficient and reliable team player

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Timeline

Server

Bd's Mongolian Barbeque
06.2023 - Current

CNA

North Kansas City Hospital
06.2020 - Current

CNA

Villages Of Jackson Creek Memory Care
02.2016 - 06.2020

Concessions Worker

Pharaoh Cinema 4
08.2014 - 02.2016

General Education

Metropolitan Community College - Kansas City

General Education

Johnson County Community College

Similar Profiles

CREATE PROFILE
Angel Norton