Summary
Work History
Education
Skills
Timeline
Generic

Angel Ong

Anchorage,AK

Summary

Dynamic professional with a proven track record at Target, excelling in customer service and sales expertise. Skilled in store maintenance and cash handling, I significantly enhanced shopping experiences and achieved sales targets. My goal-oriented approach and ability to foster positive relationships have consistently driven customer satisfaction and operational efficiency.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Professional in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in driving sales, maintaining organized displays, and assisting customers. Reliable and results-driven, ensuring consistent achievement of sales targets and positive customer experiences.

Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History

Sales Floor Associate

Target
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
  • Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
  • Utilized customer feedback to improve services and apply best practices.

Command Management Liaison

CMS
  • Facilitated communication between departments to ensure smooth project execution.
  • Coordinated meetings and discussions, leading to improved collaboration across teams.
  • Developed strong relationships with key stakeholders for successful project outcomes.
  • Bridged gaps between technical and non-technical teams, enhancing mutual understanding.
  • Provided detailed reports to management to support informed decision-making.
  • Improved workflow efficiency by streamlining communication channels.
  • Managed conflict resolution, resulting in a more cohesive work environment.
  • Assisted in project planning and execution to meet organizational goals.
  • Enhanced team productivity with effective coordination and timely updates.
  • Analyzed feedback from various departments to implement strategic improvements.
  • Supported integration of new processes, contributing to operational efficiency.
  • Worked closely with project managers to align goals and deliverables.
  • Connected diverse team members for better synchronization of efforts.
  • Facilitated knowledge sharing sessions to boost team learning and development.
  • Improved team alignment by ensuring clear and consistent communication.
  • Conducted thorough needs assessments to tailor communication strategies.
  • Achieved consensus among diverse teams, fostering a unified approach to problem-solving.
  • Communicated complex information clearly to stakeholders, aiding understanding.
  • Organized cross-functional workshops to promote collaborative problem-solving.
  • Enhanced project visibility with comprehensive status updates to stakeholders.
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Collaborated closely with department heads to identify opportunities for process improvement initiatives.
  • Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
  • Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
  • Supported organizational growth through active participation in networking events, conferences, and professional associations.
  • Solved conflicts and addressed issues that occurred between other entities and business.
  • Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
  • Contributed to the successful execution of company-wide initiatives through diligent tracking of project milestones and deliverables.
  • Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
  • Increased overall productivity by streamlining internal processes and introducing new tools for more efficient workflow management.
  • Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
  • Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.
  • Successfully communicated with entities inside and outside of business.
  • Managed complex schedules to coordinate travel, meetings, and events for executive leadership teams.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Frequently inspected production area to verify proper equipment operation.

Education

Service Highschool
Anchorage, AK

Skills

  • Goal oriented
  • Customer service
  • Store maintenance
  • Cash handling
  • Sales expertise
  • Merchandise display
  • Store cleaning

Timeline

Sales Floor Associate

Target

Command Management Liaison

CMS

Service Highschool
Angel Ong