Angel Ortiz-Saucedo

• Responsible for closing duties, organizing and restocking merchandise, zoning aisles, returning misplaced items, maintaining store cleanliness, and assisting guests to ensure the store was ready for the next business day.
  

• Delivered attentive service to customers in fast-paced dining environment, ensuring timely and enjoyable experiences.
• Assisted in training new servers on menu items and service protocols.
• Resolved customer inquiries and issues, enhancing overall dining experience and fostering customer loyalty.
• Ensured customer satisfaction through excellent service, contributing to positive dining experiences.
• Delivered exceptional service during busy shifts, ensuring customer needs were met promptly.

• Supervised daily operations and maintained quality standards during shifts.
• Trained new team members on procedures and customer service techniques.
• Managed inventory levels and ensured product availability for customers.
• Monitored cash handling processes and ensured accurate transactions.

• Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
• Supported team members by assigning tasks, training new employees, and ensuring smooth workflow.
• Organized and prioritized tasks to meet service goals efficiently.

Currently pursuing a Bachelor’s degree in Biology at Newman University. Coursework includes Human Anatomy, Biology, and Chemistry.

• Founder and President, Environmental Club
• President, Student Council
• Member, HALO
• Varsity Cheerleading
• Varsity Soccer