Angel L Pagan JR

I perform duties such as bumper to bumper on vehicles, I help train beginning Co-Worker.

• Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
• Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
• Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
• Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
• Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.

Bumper to bumper

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Checked equipment to determine if maintenance was required.
• Inspected completed work to verify quality standards and compliance with criteria.
• Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
• Directed dispatching, routing, and tracking of vehicles.