Angel Pastrana
Stoughton,MA
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
25
25
years of professional experience
Work History
PCA
Luis Rosado
Boston, MA
06.2014 - Current
- Assisted client with daily living activities, enhancing overall quality of life.
- Coordinated with healthcare professionals to optimize treatment plans and outcomes.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Administered medication and monitored health conditions to ensure client safety.
- Developed individualized care plans based on client needs and preferences.
Owner
J & A Detail Solution
STOUGHTON, MA
03.2011 - 08.2023
- Oversaw daily operations, ensuring high-quality detailing services and customer satisfaction.
- Developed and implemented efficient workflows, improving service delivery timelines.
- Established strong relationships with clients, driving repeat business through exceptional service.
- Analyzed market trends, adapting services to meet evolving customer demands effectively.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Warehouse Worker
Northside Imports
Watertown, MA
01.2011 - 07.2015
- Operated forklifts and pallet jacks to efficiently move inventory within the warehouse.
- Maintained accurate inventory records using warehouse management software.
- Streamlined receiving processes, reducing processing time for incoming shipments.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Parts Specialist
Boch Automotive
Norwood, MA
03.2001 - 11.2010
- Managed inventory levels to ensure timely availability of automotive parts.
- Coordinated with suppliers to source high-quality components for service operations.
- Implemented best practices for accurate parts cataloging and organization.
- Analyzed trends in part sales to optimize stock levels and reduce excess inventory.
- Streamlined order processing for efficient fulfillment and customer satisfaction.
Education
High School Diploma -
Madison Park High
Boston, MA05.2000
Skills
- Labor Relations
- Business Management
- Budget Administration
- Parts Replacement
- Project Management
- Maintenance Scheduling
- Mechanical Repair
- CPR certified
- Emotional support
- Compassionate caregiving
- Compassionate patient care
Languages
English
Professional
Spanish
Professional
Education and Training
other
Timeline
PCA
Luis Rosado
06.2014 - Current
Owner
J & A Detail Solution
03.2011 - 08.2023
Warehouse Worker
Northside Imports
01.2011 - 07.2015
Parts Specialist
Boch Automotive
03.2001 - 11.2010
High School Diploma -
Madison Park High