Angel Pelletier
Cape Coral,FL
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Overview
14
14
years of professional experience
Work History
Angel Towing 24/7 Services, LLC
Self-employeed
Miami, FL
09.2022 - 05.2024
- Maintained accurate records of customers, charges, and services rendered.
- Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
- Responded promptly to customer requests for service via phone or radio dispatch systems.
- Followed all applicable laws while operating tow trucks in order to minimize liability exposure.
- Inspected vehicle damage prior to loading and after unloading at destination sites.
- Established good working relationships with clients by offering courteous service throughout each job assignment.
- Observed traffic conditions around the vehicle being towed in order to maintain safe driving standards.
- Drove long distances when necessary in order to recover stranded vehicles or deliver them back home.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Security Supervisor
World International Security
Miami, FL
06.2012 - 05.2024
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
Loader and Unloader
Agrosale Inc
Miami, FL
08.2010 - 04.2012
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Operated pallet jacks to move skids throughout the warehouse facility.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
- Unloaded materials by hand or with equipment to help team meet work demands.
Education
High School Diploma -
Saul Delgado
CUBA09-1990
Skills
- Flatbed Towing
- Vehicle Recovery
- Hook and Chain Towing
- Route Navigation
- Customer Service
- Roadside Assistance
- Strong Work Ethic
- Forklift Operation
Timeline
Angel Towing 24/7 Services, LLC
Self-employeed
09.2022 - 05.2024
Security Supervisor
World International Security
06.2012 - 05.2024
Loader and Unloader
Agrosale Inc
08.2010 - 04.2012
High School Diploma -
Saul Delgado