Angel Pinkney
Elyria
Summary
Dedicated Patient Care Nurse Assistant with a proven track record at St. John’s University Hospital, excelling in compassionate care and vital signs monitoring. Demonstrated ability to enhance patient safety and comfort, significantly reducing falls by implementing effective strategies. Skilled in teamwork and communication, ensuring coordinated care and fostering a positive environment.
Overview
11
11
years of professional experience
Work History
Patient Care Nurse Assistant
St. John’s University Hospital
10.2024 - Current
- Enhanced patient comfort with personalized attention, addressing individual needs, and promptly responding to call lights.
- Actively participated in ongoing professional development opportunities to stay current on best practices related to Patient Care Nurse Assistant responsibilities.
- Contributed to a positive working environment by collaborating with colleagues and prioritizing teamwork within all aspects of patient care.
- Streamlined communication between interdisciplinary healthcare team members to ensure coordinated care for each patient.
- Reduced patient falls by regularly monitoring their safety and implementing fall prevention strategies as directed by the nursing staff.
Home Health Aide
Home Instead
11.2016 - 04.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Call Center Representative
Sitel
07.2014 - 09.2016
- Achieved established monthly goals.
- Maintained accurate records of agent interactions, enabling data-driven decision-making processes within the department.
- Developed strong relationships with stakeholders across the organization, fostering collaboration and mutual support among team members.
- Participated actively in regular team meetings aimed at driving continuous improvement initiatives across various aspects of agent services operations.
Education
Ross Medical Education Center
Elyria, OH2018
Cumberland County High School
Burkesville, KY2014
Skills
- Vital signs monitoring
- Compassionate care
- Medical terminology
- Healthcare ethics
- Motivational support
- First aid and CPR
- Personal hygiene assistance
- Clinical skills
- Patient observation
- Hourly rounding
- Basic nursing care
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Epic system
Timeline
Patient Care Nurse Assistant
St. John’s University Hospital
10.2024 - Current
Home Health Aide
Home Instead
11.2016 - 04.2024
Call Center Representative
Sitel
07.2014 - 09.2016
Ross Medical Education Center
Cumberland County High School
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