Angel Polk

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

• Streamlined prep processes for quicker meal execution while maintaining consistent flavor profiles.
• Balanced multiple tasks under pressure, maintaining high-quality dishes and efficient service even during busy shifts.
• Assisted in maintaining a clean, organized workspace, increasing productivity throughout the shift.
• Fostered positive relationships with front-of-house staff to create a unified service experience for patrons across all aspects of their visit.
• Ensured dish presentation met visual standards, resulting in consistently appealing plates that delighted diners.
• Improved customer satisfaction by providing high-quality, flavorful dishes in a timely manner.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Front End Associate is cashier, cart pusher, re-shop, zoning.
• Re-shop requires associates to put items that customers decided they didn't want to purchase back into their original spot.
• Zoning is reorganizing an aisle and cleaning it to be almost magazine perfect.

• I worked on tables which was making hotdogs for both dine in and drive thru and also boiler which is making burgers and chicken sandwiches.
• I also closed which required to deep cleanse all stations and put food into freezer and restock for openers, and maybe counting the drawls if needed.
• I worked with others pretty well enough that I was offered a team-lead position for the new trainees.
• Was able to finish my training by myself within my first week, and had to teach myself the ropes when the restaurant gotten really busy.

• I worked all stations like expo(making sure orders from kitchen is made and plated correctly, also adding additional items to like bread, sauces, and utensil's), janitorial, cashier and drive thru within the short amount of time being there.

• Always focused on the task given to me to be completed at the end of my shift, along with the purpose of the job. In that environment I showed respect and compassion towards my work place, coworkers and customers.