Summary
Overview
Work History
Education
Skills
Timeline
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Angel Rodriguez

Brooklyn,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Brooklyn Radio Dispatcher
06.2020 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

Williamsburg Preparatory School
Brooklyn, NY
06.2021

Skills

  • Brand Representation
  • Filing
  • Proofreading
  • Prioritization
  • Managing Multiple Tasks
  • Customer Service
  • Professional Telephone Demeanor
  • Money Handling Abilities
  • Route Dispatch

Timeline

Customer Service Representative

Brooklyn Radio Dispatcher
06.2020 - Current

High School Diploma -

Williamsburg Preparatory School
Angel Rodriguez